I’ve been asked by the team at to share with you the results of some additional testing that we did based on a latest version of your tour for crescent pavilion.
If you recall it was brought to light that there were issues on our final testing for some devices (IOS), which you were notified about and subsequently provided an updated Crescent pavilion file which as mentioned we’ve tested again.
For the latest testing, we honed in on the iphone 6, iphone 7 and iphone 8 and there ‘latest versions’ – which would naturally be in place for the user of such devises.
For this latest round of testing we tested;
iPhone 6s, safari 9
iPhone 7, safari 10
iPhone 8, safari 11
We tested the staging site against another version of the panotour hosted on the domain; changethepicture.co.uk domain. We test our work on a paid tool; https://crossbrowsertesting.com.
There is no implement issue from or end and all other possibilities have been explored as to why the IOS (and in particular the iPhone 7 using version 10 of IOS) is having an issue showing it’s navigation. We’re confident from our end following our test and comparison of behaviour with another tour that you are hosting, that there is no more we are able to do at this point to upload the tours in a state that the client and their users would receive an expected excellent experience.