help needed with publishing, we get a error message with the newspaper  

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panapablo
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help needed with publishing, we get a error message with the newspaper

by panapablo » Sun Nov 11, 2012 4:34 pm

Hello,

I am posting a pano from PanoTour Pro to a local news paper. The webmaster is getting an error see attached the file:

Issue1.jpeg and for the folder I have send them see Issueb.jpeg

What is going wrong ?

Thanks

Paul




Last edited by panapablo on Sun Nov 11, 2012 4:36 pm, edited 1 time in total.

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Sam Rohn
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by Sam Rohn » Mon Nov 12, 2012 3:57 am

you probably need some adjustments to xml paths, this is typical when using krpano/panotour pro in CMS or other dynamic site environment, it is probably attempting to load some files from the dynamic page URL root (which is not a real directory) or site root instead of the actual pano directory

use something like the safari activity viewer on the page loading the pano to see what files are loading (or not) from where and adjust your xml accordingly, basically make sure %SWFPATH% is added to all paths in xml and you should be ok

sam
Last edited by Sam Rohn on Mon Nov 12, 2012 4:02 am, edited 1 time in total.
Sam Rohn :: 360° Panoramic Photography :: www.samrohn.com :: Location Scout :: www.nylocations.com :: New York City
PanoPress :: WordPress Plugin for 360° Panoramas in Flash & HTML5 :: www.panopress.org

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bdd
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by bdd » Mon Nov 12, 2012 8:24 am

Hello,

Did the webmaster renamed some files ?
If the webmaster renamed the swf file and only this file, then he has to rename identically the main XML file of the tour and only this XML file.

If he needs to rename all the files, then he also has to edit the 2 XML files to change all the "url" fields accordingly.

The krpanoiphone.js, krpanoiphone.license.js files should not be renamed.

Gérald

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by panapablo » Mon Nov 12, 2012 2:36 pm

okay thanks all will try to solve this

Paul


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