ERROR: unable to open video  

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eacapture
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ERROR: unable to open video

by eacapture » Thu Nov 01, 2012 8:09 pm

Hello, here i go again, with one more problem!
ERROR: unable to open video
Please, someone could tell me why this error is happening? The video does not open. I´m viewing in Google Chrome, Internet Explorer and Mozilla Firefox . The video is in MP4 format.

http://www.amazingpoint.com.br/virtualtour.html (in the second Image - named SALàƒO DE FESTAS)

Many Thanks



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Destiny
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by Destiny » Thu Nov 01, 2012 9:27 pm

Hi.. Two reasons spring to mind.. Firstly;.. You have not uploaded your video to the correct location.. and Secondly; Your video file size is way too big....

So, how big is your video... ??

Destiny..


Edited... I have just checked and it all works fine.. So I am guessing your video file is too big...

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mediavets
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by mediavets » Fri Nov 02, 2012 10:15 am

eacapture wrote:Hello, here i go again, with one more problem!
ERROR: unable to open video
Please, someone could tell me why this error is happening? The video does not open. I´m viewing in Google Chrome, Internet Explorer and Mozilla Firefox . The video is in MP4 format.

http://www.amazingpoint.com.br/virtualtour.html (in the second Image - named SALàƒO DE FESTAS)

Many Thanks

Did you upload the video file?

Audio and video files are never embedded and must be uploaded separately.
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.

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elcio
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by elcio » Mon Nov 05, 2012 4:30 am

eacapture wrote:Hello, here i go again, with one more problem!
ERROR: unable to open video
Please, someone could tell me why this error is happening? The video does not open. I´m viewing in Google Chrome, Internet Explorer and Mozilla Firefox . The video is in MP4 format.

http://www.amazingpoint.com.br/virtualtour.html (in the second Image - named SALàƒO DE FESTAS)

Many Thanks

Boa noite ! cara acho que sei como te ajudar me procura amanha apos as 10:00
vc tem skype me passa te explico



abra;o elcio

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rubenscardia
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by rubenscardia » Tue Nov 06, 2012 2:36 pm

Hi,
I have the same problem!
What is the largest video size supported?
Is this necessary to upload the video to the server? The panotour don't put the video inside the tour as same as the panoramas?

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rubenscardia
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by rubenscardia » Tue Nov 06, 2012 2:53 pm

I just found the aswer to my problem, thanks


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