Analytics Plugin - VR mode   [SOLVED] - View the solution

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ondrej
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Analytics Plugin - VR mode  [SOLVED]

by ondrej » Fri Nov 27, 2015 1:53 am

Hi there,
I've done a few tests with the analytics and it seems that tracking doesn't work for VR mode. Is there any workaround? I have a tour which will be used primarily in VR mode and being able to track viewers would be great.

I've also realized that initial opening of the tour is tracked as two pages instead of one. Do you have an idea what could cause this?

Many thanks
Ondrej

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Re: Analytics Plugin - VR mode

by benji33 » Mon Nov 30, 2015 10:29 am

I'll have a look on the double track.
For VR mode, all plugins are removed for the moment into VR mode. i'll have a look if it can be applied.
Benjamin

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Re: Analytics Plugin - VR mode

by ondrej » Mon Nov 30, 2015 11:22 am

Many thanks Benjamin,
I look forward to hearing the news ;)
O.

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Re: Analytics Plugin - VR mode

by benji33 » Mon Nov 30, 2015 3:26 pm

Is it a video scene which is tracked twice ? Or a panorama ?
Benjamin

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Re: Analytics Plugin - VR mode

by ondrej » Wed Dec 02, 2015 5:53 am

Panorama.

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Re: Analytics Plugin - VR mode

by benji33 » Wed Dec 02, 2015 11:15 am

The 2 pages are the same ? or one for tour entrance (mytour/en) and second for the pageview linked to the scene id (mytour/pano10/en) ?
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Re: Analytics Plugin - VR mode

by ondrej » Thu Dec 03, 2015 6:12 am

they are the same Ben. I can see this might be actually caused by little planet intro. Looking at real time tracking I can see one page view is lodged as soon as the tour starts loading. Second page view is then lodged at the time the little planet animation starts.

I am not able to try the tour without the little planet effect. I could do it over the weekend if needed.

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Re: Analytics Plugin - VR mode

by benji33 » Thu Dec 03, 2015 9:35 am

Thanks for the report I'll have a look.
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Re: Analytics Plugin - VR mode

by ondrej » Thu Dec 17, 2015 2:17 am

Hi Ben, just wondering if you've had a chance to look at this yet?

Many thanks
Ondrej

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Re: Analytics Plugin - VR mode

by ondrej » Tue Jan 05, 2016 2:24 pm

Back to the top...

After installing the latest version 2.5.0 RC2 the issues are still there. Have you had a chance to look at it yet?

Many thanks
O.

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Re: Analytics Plugin - VR mode

by benji33 » Tue Jan 05, 2016 5:28 pm

The double insert and/or the analytics not available into VR mode ?
Benjamin

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Re: Analytics Plugin - VR mode

by ondrej » Wed Jan 06, 2016 2:55 am

Hey Ben, yes, opening the tour results with two page views instead of one. Also in VR mode there is no tracking at all...

Thanks
Ondrej

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Re: Analytics Plugin - VR mode

by benji33 » Wed Jan 06, 2016 5:53 pm

For VR mode this will be corrected into final release.
For double views you're using little planet intro or a video panorama or a classic image panorama ? Thanks
Benjamin

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Re: Analytics Plugin - VR mode

by ondrej » Thu Jan 07, 2016 1:04 am

Thanks Ben,
yes, I am using little planet intro. Is that count as one entrance and then pano as a second one? Even if that is the same pano? Thanks

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Re: Analytics Plugin - VR mode

by benji33 » Thu Jan 07, 2016 10:35 am

I can't reproduce this issue on little planet intro. Is it possible to have your kpt file please (in private message if needed) ?
Benjamin


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