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Strange results ???

PostPosted: Fri Sep 29, 2017 8:06 am
by placidbertrand
Hi everybody,

Since a week now I can't use corectly my soft.
There are kind of artefacts. As you can see on the picture 1 (soft panel) evrything works but not in the picture 2 result.

I do several changes with GPU preferences but it's worst than before. My screen turn black ??


What's happen?
Thanx in advance for your help.

Cheers

Franck

Re: Strange results ???

PostPosted: Fri Sep 29, 2017 12:41 pm
by olivierbo
Hello,

What do you mean by "changes with GPU prefs"? You disabled GPU processing? Have you updated your video driver? Any other change on your system?

Best,
Olivier

Re: Strange results ???

PostPosted: Fri Sep 29, 2017 5:08 pm
by placidbertrand
Hello Oliver

thanx for your answer. Yes I mean disabled GPU processing (http://www.kolor.com/wiki-en/action/vie ... _Solutions) but it's worst. The screen is black.

I'll upload updated the video driver and tell what appenend.

Franck

Re: Strange results ???

PostPosted: Fri Sep 29, 2017 5:16 pm
by placidbertrand
I just realized but the problem came with the up-to-date autopano!
I did not rework with.

Re: Strange results ???

PostPosted: Sat Sep 30, 2017 9:25 am
by placidbertrand
still not working after uploaded video drivers :(

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 9:22 am
by olivierbo
Hello,

Can you tell me which video card is installed on your system and which version of Autopano Pro or Giga you use?
Also, can you share your pictures?

Best,
Olivier

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 10:33 am
by placidbertrand
thanx Oliver.

I have got Autopano Giga 64 bits 4.4.1

My video cards are Intel HD Graphics 53D and a second NVIDIA Geforce GTX 960M on a laptop.

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 10:37 am
by placidbertrand
Sorry Pictures are on a before post.

I already try to reset the parameters.
What do you think if I'm re instal the soft ?

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 11:39 am
by olivierbo
Which post are you talking about?
I'm not sure a new installation will solve the issue if you've already reset all the parameters to default.
Have you selected your NVidia video card to be the default one with Autopano?

Best,
Olivier

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 12:45 pm
by placidbertrand
Sorry for my english. In the same subject. At the 29 th sept i post 2 pictures. One is the panel before working and the second is the result.

I'm trying this way and come back after.

Many thanx !

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 1:03 pm
by placidbertrand
it's not working :(

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 1:04 pm
by olivierbo
Nous pouvons échanger en français si vous préférez ? ;)

Olivier

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 1:20 pm
by olivierbo
Bonjour,

Il me faudrait les photos originales.

Bien cordialement,
Olivier

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 2:17 pm
by placidbertrand
Les photos de la prise de vue ? Ou celle du rendu ?

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 2:19 pm
by olivierbo
Les deux que je fasse une comparaison si besoin.

Merci,
Olivier

Re: Strange results ???  [RESOLU]

PostPosted: Mon Oct 02, 2017 5:38 pm
by placidbertrand
Bonne nouvelle !
Tout re-fonctionne correctement.
J'ai tout désinstallé, ré-installé puis tout de suite après j'ai paramétré ma carte vidéo NVIDIA par défaut puis seulement après tout cela j'ai fait la mise à jour d'autopano.
Je croise les doigts mais tout est normal.

For english people :

Good new !
Everything re-runs properly.
I have uninstalled, re-installed and then right after I set up my NVIDIA video card by default then only after all this I did the update of autopano.
Fingers crossed but everything is normal.

Re: Strange results ???

PostPosted: Mon Oct 02, 2017 5:39 pm
by placidbertrand
@olivierbo

un grand merci pour le temps passé pour résoudre mon problème.