Error with multiple videos  

This forum is fully dedicated to Panotour / Panotour Pro bug reports as well as feature discussion.
no avatar
redamakarem
New member
 
Topic author
Posts: 1
Likes: 0 post
Liked in: 0 post
Joined: Tue Jul 10, 2018 6:15 pm
Info

Error with multiple videos

by redamakarem » Tue Jul 10, 2018 6:44 pm

Hello,
I have two video spots in the same panorama image. One of the videos always fails to play and shows a loading spinner. In the Chrome console, I see the following error:
Uncaught (in promise) DOMException: play() failed because the user didn't interact with the document first
Just in case, I attached the properties of the Video Spot Style in use
The link to the tour is [url]tours.generalsenses.com/kib/[/url]
To get to the panorama that has the issue, expand the control bar by clicking on the circle on the bottom right and click on the thumbnail with number 10
Thanks
Attachments
Screenshot 2018-07-10 20.23.46.png

User avatar
bdd
Kolor Team
 
Posts: 2802
Likes: 14 posts
Liked in: 130 posts
Joined: Tue Jan 18, 2011 4:05 pm
Info

Re: Error with multiple videos

by bdd » Wed Jul 11, 2018 8:46 am

I checked your tour on Chrome, and both videos play correctly, without any error.

Gérald


Who is online

Users browsing this forum: No registered users and 2 guests