Wrong live pano username

[bern8829]

Wrong live pano username

by bern8829 » Wed Jul 18, 2018 2:44 pm

when I bought panotour I registered with my gmail account, however we got a domain so I changed my email in kolor client portal. I just bought live pano and its using my new email and not the initial email I registered with so I cant register live pano with my panotour. How do I change my live pano username to match panotour username ?

[bdd]

Re: Wrong live pano username

by bdd » Thu Jul 19, 2018 8:01 am

Please, send a mail to contact@kolor.com with all your registration informations.
Your name
The email used to license Panotour Pro
The Panotour Pro license key
The email used to license Livepano
The Livepano license key

Gérald

[bern8829]

Re: Wrong live pano username

by bern8829 » Thu Jul 19, 2018 11:17 am

Alright, I have sent the mail

[bern8829]

Re: Wrong live pano username

by bern8829 » Thu Jul 19, 2018 1:14 pm

Please, send a mail to contact@kolor.com with all your registration informations.
Your name
The email used to license Panotour Pro
The Panotour Pro license key
The email used to license Livepano
The Livepano license key

Gérald

I have sent the mail but I havent heard back from kolor team

[benji33]

Re: Wrong live pano username

by benji33 » Mon Jul 30, 2018 9:47 am

Push a second mail.