3DStudio wrote:I have one tour that seems to be working, but I don't know what version I used when publishing it.
Are you able to see the panotour version in some files?
Maybe an older version than 2.5.1 would work better?
Old versions can be found here:
http://www.kolor.com/download-previous-versions/
Clément_S wrote:Hi Steve, VanLad,
I just talked with the developers and they told me that they are working hard on solving this bug. Unfortunately, there's no workaround right now.
We will post here as soon as a solution is available.
Thank you in advance for your patience and sorry for the inconvenience caused.
Best,
Clément - Kolor team
3DStudio wrote:What OS are you using when building the tours? I’ve been using mac. Same problem on Windows?
3DStudio wrote:Just installed iOS 12 Beta on my iPhone, unfortunately same problem.
https://vrtour.elisaiot.com/ABB/CH/ works on my iMac but not on any other iOS device (iOS 11 and newer).
Clément_S wrote:Hi Steve, VanLad,
I just talked with the developers and they told me that they are working hard on solving this bug. Unfortunately, there's no workaround right now.
We will post here as soon as a solution is available.
Thank you in advance for your patience and sorry for the inconvenience caused.
Best,
Clément - Kolor team
benji33 wrote:The issue have been identified today.
Let us investigate more to be able to offer the better solution for iOS 11+ devices.
Thanks for your patience.
benji33 wrote:Try this new 2.5.12 release of Panotour Pro for the iOS11 and Safari issue.
http://www.kolor.com/2018/06/21/virtual ... or-update/
benji33 wrote:For encrypted tour you have to rebuild the tour.
For non encrypted a patch can be applied into the CORE.xml files
Users browsing this forum: No registered users and 7 guests