panotourpro trouble on a mac with chrome version 54  

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pgielen
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Re: panotourpro trouble with chrome KRpano related?

by pgielen » Fri Jan 06, 2017 11:20 am

Another problem just turned up on a laptop running Windows 7 Professional and the latest Chrome, 55.0.2883.87 m (64-bit). I can't navigate through the panorama's anymore. On the same laptop, everything works fine with the latest Mozilla Firefox, version 50.1.0. I am happy to switch to Firefox, but cannot expect this from my clients.

Since this problem does not only occur on websites with PtP tours, but also on the Dutch real estate website Funda (for example http://www.funda.nl/koop/boxmeer/huis-85454402-duizendblad-23/), which also uses KRPano for its 360 engine, I am beginning to suspect the problem is an incompatibility of KRPano with some of the changes in the latest Chrome versions...

On my Windows 10 desktop computer, I have no problems yet, but I fear every update of Chrome could end this.

Pierre

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ajh
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Re: panotourpro trouble on a mac with chrome version 54

by ajh » Thu Mar 30, 2017 7:07 pm

Is there any update on this? Kolor is there anything you can do to resolve this or are we forced to wait until Google fixes Chrome?

I've got a hand full of clients very pissed off because this isn't working and more that aren't using our services because of this bug.

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Re: panotourpro trouble on a mac with chrome version 54

by ajh » Tue Apr 11, 2017 6:10 pm

It would be great to get a reply from a Kolor rep again. We have been trying to fix this and found that it has to do with Macs made around 2011, maybe an issue with the way the video card is interacting with the browser.

macOS Sierra
Version 10.12.3 (16D32)
iMac (27 inch, Mid 2011)
Processor 2.7 Ghz Intel Core i5
Graphics: AMD Radeon HD 6770M 512 MB

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