Windows 10, GTX 1080 latest drivers. Autopano Giga 4.2.3 Crash on launch . This is very dissapointed. I can´t find information about this bug. I appreciatte any advice. Thanks
You can find information in the troubleshooting section of the documentation you can reach via the Help menu: http://www.kolor.com/wiki-en/action/vie ... umentation Please read carefully all the solutions. Can you also try APG 4.4 beta1?
Thanks for your answer. No troubleshooting talk about this issuue. I can´t even open Giga. Whe i click to open the program takes long time and after windows display the prompt to close the program because a problem. All i read in the troubleshooting talk about incompatibility with graphic card or older drivers but no my case. I know that GTX 1080 is fully compatible and already have the latest drivers avaliable. No, i don´t try the beta version. Where can i download? Thanks so much.
Thanks for the details. Can a GPU driver update cause the crash or you have that issue from the beginning? Any change on the system as a new software, an update? Have you also had a look at the Known issues section as some bloatwres can cause the crash (on Dell & MSi computers, with some Asus motherboardb as well)? What is the brand of your computer? Can your try to run the software as an administrator? APG 4.4 beta 1 is available in the download center: http://www.kolor.com/autopano/download/
Hi. is the first time i install Autopano Giga in the machine. I just buy the Omni. I install the software in my Imac where running well (lucky to could work). The PC has the Asus Z10PE-D8 WS motherboard. I´ll try the beta... Thanks
Thanks again for the details. Can you check if you have some bloatwares you can uninstall (for instance Sonic Suite and any other useless apps) and let me know? We only have that kind of issue on Windows systems as they are much more complex than OSX computer where Apple develops and tests everything (kernel, drivers, libraries, etc) to get something really homogeneous.
Yes, windows is a pain. I don´t even know the software that you mention (sonic suite...) I basically have instales the Creative Clud Software from Adobe, Davinci Resolve, plugins for After Effects. Imagineer Systems Mocha, Cinema 4D, Red Cinema Software... not much more.
But have you checked if you have some softwares pre-installed by the manufacturer? Can you try to disable the GPU? To do so, open regedit.exe, go to \HKEY_CURRENT_USER\Software\Kolor\Autopano Giga 4.2\kernel\ and change gpuEnabled to "false" (without the quotes). Restart Windows and try to launch APG. What about APG 4.4?
Hi Oliver. I just try the Beta version. Same thing. Crash when i try to open it. The difference is that pop up a form to inform the issue to the developers.
Hello, Thanks for the crash report. We will have a look. Can you just try one thing to be sure the GPU is not the problem? Open regedit.exe, go to HKEY_CURRENT_USER\SOFTWARE\Kolor\Autopano Giga 4.2\kernel and set "gpuEnabled" to false. Quit and restart Windows to try to lauch APG 4.2.
This is weird: when i follow the route that you tell me in Regedit, i found the Kolor folder but inside is just 2 folders: Bridge CS PLugins and OrganizationDefaults. Just that.
Thanks for the details. It confirms there's a bug with some Adobe softwares. We will release a new version of APG 4.4 soon. I will warn you about the release date but you can also have a look to the blog: http://www.kolor.com/blog/
Hey, some progress here: i downloaded the beta version. Same thing. But i made what OlofSeg said of uninstall GoPro VR Player. I restart PC and Autopano Giga launch. Seem to work but not everything is fine. Giga work but when i close the program won´t open again. i see the activity monitor and i see that when i close the program, remains a background process of autopano Giga. If i finish that process i can open giga again.
The relation i s that before uninstall GoPro player, giga simple not even open. I uninstalli player and then Giga work. After that i could re install GoPro Player and works fine. But still there are a abnormal behavior that i describe in the last post. After close giga, remains a background process. If i doesn´t force it to close the program (Giga) not open again.