Panotour viewer mobile VR mode setting  

Have a problem using Panotour Viewer? Have you encountered a bug that needs fixing? Please post it here.
Des difficultés à utiliser Panotour Viewer ? Avez-vous découvert un bug qui doit être fixé? Postez les ici.
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chingary1128
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Panotour viewer mobile VR mode setting

by chingary1128 » Tue Sep 20, 2016 5:42 am

Hi All,
How can I close this setting in my mobile mode, im using android and can't get rid of these setting = (
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Sergfoto
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Re: Panotour viewer mobile VR mode setting

by Sergfoto » Thu Oct 27, 2016 5:21 pm

I also had this problem. I change the settings here and was right
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2016-10-27_19-17-08.png

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Re: Panotour viewer mobile VR mode setting

by patoufet » Wed Nov 09, 2016 8:09 am

Hello,
Using demo version Panotour Pro 2.5.5
Same problem here. solution did not seem to work...
Mobile: ASUS Zenfone 3 (ZE552KL)

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Annis
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Re: Panotour viewer mobile VR mode setting

by Annis » Wed Nov 09, 2016 9:24 am

How does it work in VR Mode with the tour online?
Did you activate screen rotation in your mobile's settings?

As a reminder Panotour Viewer is a very limited testing tool.
And from PTV's documentation:
Compatibility with VR Mode
Panotour Viewer uses your device's native browser to view the tour, and this native browser may not support the WebVR api, VR Mode is deactivated or non functional in this is the case.
Also make sure your mobile meets all the requirements for using VR Mode at all, listed here.

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Re: Panotour viewer mobile VR mode setting

by patoufet » Wed Nov 09, 2016 9:35 am

Everything work perfectly in the background.
I just can't exit this menu

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Re: Panotour viewer mobile VR mode setting

by Annis » Wed Nov 09, 2016 10:01 am

Are you using a custom HTML template?
Can you upload the tour and share the link?

Does the Asus Zenfone have an 'internet' browser or does it use Chrome natively (not as default browser, native OS browser)

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Re: Panotour viewer mobile VR mode setting

by zechelon » Fri Nov 11, 2016 8:28 pm

I have exact the same problem - doesn't matter if I test on a iPhone of my frind or with my Android-Phone :-(

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Re: Panotour viewer mobile VR mode setting

by Annis » Mon Nov 14, 2016 9:37 am

@Zechelon, Same questions I asked everyone else:

Are you using a custom HTML template?
Can you upload the tour and share the link?

What's the OS versions and browser versions?

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Re: Panotour viewer mobile VR mode setting

by zechelon » Mon Nov 14, 2016 9:47 am

Because I thought this would be the false topic (after I saw that there is a speacial downloadable viewer, but I use the normal web-version) I posted it in viewtopic.php?f=92&t=34082&p=191059 . But in core, it seems to be the same problem.

I am using the normal HTML template. I tested it on my Android-6-Phone with Firefox and after this with standard-chrome.
Frind of mine used his iPhone resulting the same problem.

Surprisingly I don't have a problem with VR of a lot of published VR's with Panotour - but I am unable to create a working one by myself :(

My Testdata is avalible under:
http://zechelon.bplaced.net
http://zechelon.bplaced.net/uploaddata

Thanks!

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Re: Panotour viewer mobile VR mode setting

by Annis » Mon Nov 14, 2016 10:27 am

I'll answer on your other topic then.

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Re: Panotour viewer mobile VR mode setting

by Annis » Mon Nov 14, 2016 10:59 am

Okay, for those using a trial version, see my reply here: viewtopic.php?f=92&t=34082&p=191077#p191077

For those NOT using a trial version: Check you are using up to date custom templates (in 2.5.5 custom html templates l'un use documentation were updated precisely because they came up with a similar issue)


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