Unusable Preview Window   [SOLVED] - View the solution

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bobjones
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Unusable Preview Window

by bobjones » Thu Oct 01, 2015 10:07 am

I am finally trying out the 2.5 beta 3.

The preview window is completely inaccurate and has a bizarre distortion to it.

The program is completely unusable without an accurate preview.

Any way to fix this on my end or is it a bug?

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Re: Unusable Preview Window

by mediavets » Thu Oct 01, 2015 10:16 am

Are you dealing with images with a FOV of 36x180?

If not, are the HFOV and VFOV and vertical offset values in Input field of view correct?

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Re: Unusable Preview Window

by bobjones » Thu Oct 01, 2015 10:18 am

All panos and input field of views are 360 x 180.

This is however a project started with 2.3 and opened with 2.5 beta 3.

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Re: Unusable Preview Window

by mediavets » Thu Oct 01, 2015 10:21 am

bobjones wrote:All panos and input field of views are 360 x 180.

This is however a project started with 2.3 and opened with 2.5 beta 3.

Do you have the same issue if you create a new test tour with one of the same pano images?

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Re: Unusable Preview Window

by bobjones » Thu Oct 01, 2015 10:31 am

Yes starting a clean project I get the same thing.

These are panos that work fine in another project.

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Re: Unusable Preview Window

by benji33 » Thu Oct 01, 2015 12:16 pm

"Quality" doesn't change anything ?
What is your OS / version and graphical card used on the computer please ? Because the preview is rendered with WebGL.
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Re: Unusable Preview Window

by bobjones » Thu Oct 01, 2015 12:20 pm

Quality changes nothing.

Macbook pro 13" Early 2015 (Intel Iris Graphics 6100)

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Re: Unusable Preview Window

by benji33 » Thu Oct 01, 2015 12:22 pm

And which OS version on the MacBook Pro ? thanks
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Re: Unusable Preview Window

by bobjones » Thu Oct 01, 2015 12:25 pm

Yosemite 10.10.5 (I'm not going anywhere near El Capitan yet)

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Re: Unusable Preview Window

by benji33 » Thu Oct 01, 2015 3:44 pm

Can't reproduce with my MacBook Pro 13" under Yosemite 10.10.5 with Panotour Pro beta 3.
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Re: Unusable Preview Window

by bobjones » Thu Oct 01, 2015 4:34 pm

It's late here... Will reboot tomorrow and do a screen capture.

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Re: Unusable Preview Window

by bobjones » Fri Oct 02, 2015 1:40 am

Here is a screen recording.

Unlisted...

https://youtu.be/5G36tbcdS6E

I can't use the program like this...

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Re: Unusable Preview Window

by benji33 » Fri Oct 02, 2015 10:32 am

Thanks for the video :)
I report the issue. I don't have this kind of preview display issue on my MacBook Pro.
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Re: Unusable Preview Window

by bobjones » Sat Oct 03, 2015 4:21 am

Is it a Macbook Pro 13" Early 2015 (Intel Iris Graphics 6100)?

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Re: Unusable Preview Window

by benji33 » Mon Oct 05, 2015 9:27 am

Yes tested with a MacBook Pro 13"
2.9 Ghz i5 / 16Gb
Intel Iris 6100 1.5Gb

Is it possible to have a sample of your equirectangular image to have a test ?
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Re: Unusable Preview Window

by bobjones » Mon Oct 05, 2015 11:45 am

Here is a random one.

http://xxxxxxxxxxxx

It's ALL my panos tho... even ones that I've used in previous projects and ones that open perfectly in 2.3
Last edited by bobjones on Mon Oct 05, 2015 12:00 pm, edited 1 time in total.

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Re: Unusable Preview Window

by benji33 » Mon Oct 05, 2015 11:59 am

Thnks here is my screenshot with same fov 90/ yaw 0/ pitch 0 values as your.
ScreenShot.png
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Re: Unusable Preview Window

by bobjones » Mon Oct 05, 2015 12:05 pm

Dunno... this is what I get. Just dragged and dropped the pano in and this is the view.

Report the problem I guess.

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Re: Unusable Preview Window

by benji33 » Mon Oct 05, 2015 12:18 pm

It's reported but not reproduced for the moment so difficult to debug it.

Same issue when the preview is set in fullscreen mode ?
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Re: Unusable Preview Window

by benji33 » Mon Oct 05, 2015 12:21 pm

Latest screen shot is from the MacBook 13" ? Or from an other computer ? Seems there is too much informations for a 13" display.
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Re: Unusable Preview Window

by bobjones » Mon Oct 05, 2015 12:23 pm

Yes, I tried that.

I just used app delete to remove the program and reinstalled. Same issue.

I also have 2.3 installed if that makes any difference.

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Re: Unusable Preview Window

by bobjones » Mon Oct 05, 2015 12:24 pm

Yes from the macbook 13 on my 23" monitor

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Re: Unusable Preview Window

by bobjones » Mon Oct 05, 2015 12:27 pm

AHA! I think you found it!

This is panotour loaded on my macbook display.

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Re: Unusable Preview Window  [SOLVED]

by benji33 » Mon Oct 05, 2015 12:34 pm

Ok so there is an issue with external monitor display ... I update the report !
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Re: Unusable Preview Window

by DArt » Fri Oct 16, 2015 1:21 pm

Problem solved in next version, thanks for the report.

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