New install : autopano4 don't start  

Share your tips and tricks here or get help with any Autopano Pro / Giga problem!
No bug reports (of any kind) in this forum!
Topic locked
no avatar
roland_d_alsace
New member
 
Topic author
Posts: 6
Likes: 0 post
Liked in: 0 post
Joined: Thu Dec 25, 2014 6:56 pm
Info

New install : autopano4 don't start

by roland_d_alsace » Thu Dec 25, 2014 7:05 pm

Hi.

I have installed autopano 4 for the 1st time.
No problem at install.
When i want to start, nothing, autopano don't start.

Is it a log file or somethink to help to find the problem ?

Configuration :
Autopano 4.000B2 2014-12-19
Windows 7 64bits AMD Phenom II X6 1090T 12GB + 256GB SSD
3 display cards with each 2 monitors
2x ATI Radeon HD5700 1x AMD Radeon HD 6450
Top
no avatar
HansKeesom
Member
 
Posts: 2210
Likes: 1 post
Liked in: 2 posts
Joined: Mon Jul 19, 2010 8:53 pm
Info

Re: New install : autopano4 don't start

by HansKeesom » Thu Dec 25, 2014 7:33 pm

Interesting to see you have 3 displaycards. As 4.0.0. has a faster editor and does more with the GPU I am wondering if the problem is caused by you having 3 cards. No hard indication however...
Top
no avatar
mediavets
Moderator
 
Posts: 16415
Likes: 2 posts
Liked in: 130 posts
Joined: Wed Nov 14, 2007 2:12 pm
Location: Isleham, Cambridgeshire, UK.
Info

Re: New install : autopano4 don't start

by mediavets » Thu Dec 25, 2014 7:39 pm

roland_d_alsace wrote:Hi.

I have installed autopano 4 for the 1st time.
No problem at install.
When i want to start, nothing, autopano don't start.

Is it a log file or somethink to help to find the problem ?


Beta 1 or Beta 2?
Top
no avatar
roland_d_alsace
New member
 
Topic author
Posts: 6
Likes: 0 post
Liked in: 0 post
Joined: Thu Dec 25, 2014 6:56 pm
Info

Re: New install : autopano4 don't start

by roland_d_alsace » Thu Dec 25, 2014 8:02 pm

Hi mediavets.

B2 2014-1219...
...like said in my post
Top
no avatar
roland_d_alsace
New member
 
Topic author
Posts: 6
Likes: 0 post
Liked in: 0 post
Joined: Thu Dec 25, 2014 6:56 pm
Info

Re: New install : autopano4 don't start

by roland_d_alsace » Thu Dec 25, 2014 8:34 pm

I have try to install Autopano 4.000B2 2014-12-19 in another computer a laptop i7-4710HQ + 16GB / SSD 256G + 1To + Nvidia GTX860M / W8.1 x64

I see that at the beginning of the 1st install Window ask to restart and i refuse (i have already see it in my other computer).

Here AutoPano 4.00B2 start well.
But in editor i don't have the pictures displayed (only the grid).

Regards...
...and mery Christmas !
Top
no avatar
HansKeesom
Member
 
Posts: 2210
Likes: 1 post
Liked in: 2 posts
Joined: Mon Jul 19, 2010 8:53 pm
Info

Re: New install : autopano4 don't start

by HansKeesom » Fri Dec 26, 2014 12:15 pm

So we get the idea here that if you don't restart immediately after installation you might have a problem...
Top
no avatar
roland_d_alsace
New member
 
Topic author
Posts: 6
Likes: 0 post
Liked in: 0 post
Joined: Thu Dec 25, 2014 6:56 pm
Info

Re: New install : autopano4 don't start

by roland_d_alsace » Fri Dec 26, 2014 6:36 pm

I have restart, of course, but nothing do, autopano4.00B2 don't start...
...without displaying error,
i have the waiting icon (hourglass) a few seconds, its all.
Top
no avatar
HansKeesom
Member
 
Posts: 2210
Likes: 1 post
Liked in: 2 posts
Joined: Mon Jul 19, 2010 8:53 pm
Info

Re: New install : autopano4 don't start

by HansKeesom » Fri Dec 26, 2014 7:06 pm

and how about deinstalling an reinstalling, all with restarts in between?
Top
no avatar
roland_d_alsace
New member
 
Topic author
Posts: 6
Likes: 0 post
Liked in: 0 post
Joined: Thu Dec 25, 2014 6:56 pm
Info

Re: New install : autopano4 don't start

by roland_d_alsace » Fri Dec 26, 2014 7:49 pm

Hi

I have also made this yesterday before posting.
Do you know if there are a log file for autopano ?

AutopanoGiga3.7 and PanotourPro 3.2 run without problems.
Top
no avatar
dang-eid
Member
 
Posts: 20
Likes: 0 post
Liked in: 1 post
Joined: Sun Apr 20, 2014 6:14 pm
Info

Re: New install : autopano4 don't start

by dang-eid » Sat Dec 27, 2014 9:48 pm

Still no luck getting beta 2 to open too. 371 works fine. win7, 64bit, nvidia geforce drivers updated. have uninstalled a couple times, restarted and reinstalled the beta2. little hourglass shows for maybe a second and then nothing else ever happens.
Top
no avatar
mediavets
Moderator
 
Posts: 16415
Likes: 2 posts
Liked in: 130 posts
Joined: Wed Nov 14, 2007 2:12 pm
Location: Isleham, Cambridgeshire, UK.
Info

Re: New install : autopano4 don't start

by mediavets » Sat Dec 27, 2014 10:31 pm

dang-eid wrote:Still no luck getting beta 2 to open too. 371 works fine. win7, 64bit, nvidia geforce drivers updated. have uninstalled a couple times, restarted and reinstalled the beta2. little hourglass shows for maybe a second and then nothing else ever happens.

APG 4 beta 2 seems to install and run OK for me, Dell T3400 Win7 Pro 64-bit, nvidia Quadro FX570.

Did you uninstall 4 beta 1 before installing 4 beta 2?
Top
no avatar
dang-eid
Member
 
Posts: 20
Likes: 0 post
Liked in: 1 post
Joined: Sun Apr 20, 2014 6:14 pm
Info

Re: New install : autopano4 don't start

by dang-eid » Sat Dec 27, 2014 11:37 pm

yes uninstalled beta 1; which did the same no start.
Top
no avatar
Destiny
Moderator
 
Posts: 7886
Likes: 6 posts
Liked in: 228 posts
Joined: Mon Apr 26, 2010 11:55 pm
Info

Re: New install : autopano4 don't start

by Destiny » Sat Dec 27, 2014 11:48 pm

... did you reboot after uninstalling B1..

Destiny..
Top
no avatar
dang-eid
Member
 
Posts: 20
Likes: 0 post
Liked in: 1 post
Joined: Sun Apr 20, 2014 6:14 pm
Info

Re: New install : autopano4 don't start

by dang-eid » Sat Dec 27, 2014 11:50 pm

think so. that was a while back.
Top
no avatar
Destiny
Moderator
 
Posts: 7886
Likes: 6 posts
Liked in: 228 posts
Joined: Mon Apr 26, 2010 11:55 pm
Info

Re: New install : autopano4 don't start

by Destiny » Sun Dec 28, 2014 12:05 am

I suggest you uninstall all Beta 4s and then reboot.. Then try to reinstall B2.. Its worth a try... Easy with a Mac, just dump the entire folder but a PC tends to fragment files...

Destiny..
Top
no avatar
dang-eid
Member
 
Posts: 20
Likes: 0 post
Liked in: 1 post
Joined: Sun Apr 20, 2014 6:14 pm
Info

Re: New install : autopano4 don't start

by dang-eid » Sun Dec 28, 2014 1:28 am

done that. Now waiting for beta 3...
Top
no avatar
Destiny
Moderator
 
Posts: 7886
Likes: 6 posts
Liked in: 228 posts
Joined: Mon Apr 26, 2010 11:55 pm
Info

Re: New install : autopano4 don't start

by Destiny » Sun Dec 28, 2014 2:07 am

Well, at least its only a beta version but still very annoying for those with issues..
Hopefully Beta 3 will not be too far way.. I suggest you remove all beta's before trying to load B3..

What opp system, Win versions etc do you have..

Destiny..
Top
no avatar
dang-eid
Member
 
Posts: 20
Likes: 0 post
Liked in: 1 post
Joined: Sun Apr 20, 2014 6:14 pm
Info

Re: New install : autopano4 don't start

by dang-eid » Sun Dec 28, 2014 3:10 am

win7, 64bit, AMD phenom II x4 945 processor 3.00GHZ; 16GB ram; NVIDIA GTX 550Ti (1GB)
Top
no avatar
Destiny
Moderator
 
Posts: 7886
Likes: 6 posts
Liked in: 228 posts
Joined: Mon Apr 26, 2010 11:55 pm
Info

Re: New install : autopano4 don't start

by Destiny » Sun Dec 28, 2014 4:02 am

Going by the specs you should be ok...

http://www.kolor.com/download#faq

Just have to wait for Kolor to fix this bug issue..

Destiny..
Top
User avatar
AlexandreJ
Kolor Team
 
Posts: 5987
Likes: 7 posts
Liked in: 10 posts
Joined: Mon Nov 14, 2005 4:56 pm
Location: Francin, France
Info

Re: New install : autopano4 don't start

by AlexandreJ » Mon Dec 29, 2014 5:35 pm

It seems more about the CPU support itself ( GPU is not really called at startup ). We do optimize a lot for Intel, and perhaps it can create issues with that Phenom processor.
We'll need to check that case : Issue 4247 opened
Top
User avatar
AlexandreJ
Kolor Team
 
Posts: 5987
Likes: 7 posts
Liked in: 10 posts
Joined: Mon Nov 14, 2005 4:56 pm
Location: Francin, France
Info

Re: New install : autopano4 don't start

by AlexandreJ » Tue Dec 30, 2014 10:21 am

dang-eid : could you do the following test
- download the 32bits version of autopano 4 here : http://www.kolor.com/download#autopano
- try it on your AMD Phenom
Report here if it works or not.

The 32bits version is compiled without any CPU optimization. Thus, it may work on a wider range of CPUs. If the 32bits works, it will confirm us that the problem is an compilation issue.
Top
User avatar
luck72
Member
 
Posts: 23
Likes: 4 posts
Liked in: 1 post
Joined: Tue Dec 14, 2010 8:45 am
Location: Mondovi' - Italy
Info

Re: New install : autopano4 don't start

by luck72 » Tue Dec 30, 2014 2:28 pm

Me too!!! I have an AMD cpu and the new APG 4 works only in 32bit version. No way to start it in 64 bit version.
Nikon D810, Nikkor 16mm fisheye,20mm, 50mm, 85mm, Amarula Bushman Tripod, Gobi panoramic Head, Windows 10/64bit, Adobe Photoshop CC 2018, Lightroom Classic CC 2018, APG 4.4.1, PTP 2.5.11
Top
no avatar
dang-eid
Member
 
Posts: 20
Likes: 0 post
Liked in: 1 post
Joined: Sun Apr 20, 2014 6:14 pm
Info

Re: New install : autopano4 don't start

by dang-eid » Tue Dec 30, 2014 3:27 pm

AlexandreJ wrote:dang-eid : could you do the following test
- download the 32bits version of autopano 4 here : http://www.kolor.com/download#autopano
- try it on your AMD Phenom
Report here if it works or not.


The 32bit does install and run.
but
Crash during detect " Error during detection Too few memory .\FindPanorama.cpp"
Top
User avatar
luck72
Member
 
Posts: 23
Likes: 4 posts
Liked in: 1 post
Joined: Tue Dec 14, 2010 8:45 am
Location: Mondovi' - Italy
Info

Re: New install : autopano4 don't start

by luck72 » Tue Dec 30, 2014 3:57 pm

also for me the 32 bit start but it recognize only 900 mb of RAM and is really slow to render!!!!
Nikon D810, Nikkor 16mm fisheye,20mm, 50mm, 85mm, Amarula Bushman Tripod, Gobi panoramic Head, Windows 10/64bit, Adobe Photoshop CC 2018, Lightroom Classic CC 2018, APG 4.4.1, PTP 2.5.11
Top
no avatar
HansKeesom
Member
 
Posts: 2210
Likes: 1 post
Liked in: 2 posts
Joined: Mon Jul 19, 2010 8:53 pm
Info

Re: New install : autopano4 don't start

by HansKeesom » Tue Dec 30, 2014 6:54 pm

see last few postst of
viewtopic.php?f=109&t=24774
Top
Next
Topic locked

Return to Using Autopano Pro / Autopano Giga



Who is online

Users browsing this forum: No registered users and 1 guest