Problem with Samsung Smartphones [SOLVED] - View the solution

[idepix]

Problem with Samsung Smartphones

by idepix » Mon Apr 07, 2014 12:21 pm

Hi There!
I've encountered a problem with some Samsung Smartphones who would not install the latest Flash Version and so block the Panotour. How can I link those devices to the iPhone version or is there another workaround?

[mediavets]

Re: Problem with Samsung Smartphones

by mediavets » Mon Apr 07, 2014 12:55 pm

Hi There!
I've encountered a problem with some Samsung Smartphones who would not install the latest Flash Version and so block the Panotour. How can I link those devices to the iPhone version or is there another workaround?

Upgrade to PTP 2.x.

[idepix]

Re: Problem with Samsung Smartphones

by idepix » Mon Apr 07, 2014 12:57 pm

Is that the only option?

[idepix]

Re: Problem with Samsung Smartphones

by idepix » Mon Apr 07, 2014 1:21 pm

That's an awful expensive advice :-(

[Annis]

Re: Problem with Samsung Smartphones  [SOLVED]

by Annis » Mon Apr 07, 2014 1:59 pm

You also have to option of updating the KrPano version of your tour, but that has it's limits, as some or many of the flash components of your tour may no longer be supported. The best option is still to update to PTP2.

You would have to use the krpano update tool to update your krpano version : http://krpano.com/tools/kupdate/#top

Download the updater tool. For each project to update, add your TOUR.swf and swfobject/swfkrpano.js (and if needed krpanoiphone.js and krpanoiphone.license.js) into update list. Check 'Backup original files' to keep your old project files. And click 'Update krpano Viewer files'.

If the program asks you for license files, go into Panotour Pro 1.8 > Help > Licenses and Export them.