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PostPosted: Sun Mar 16, 2014 4:41 pm 
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Joined: Mon Nov 10, 2008 9:57 pm
Posts: 12
Hello

Why does the FullScreen button disappear when then visit is seen on iPad ??

In the xml file , I tried to change the "devices" options but it doesn't work.

Very annoying when the visit is embeded in a part on the html page .

Clients become hangry at the end , because some 'old' features have been changed or are not working !!

Please help !!


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PostPosted: Sun Mar 16, 2014 6:27 pm 
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Joined: Wed Nov 14, 2007 2:12 pm
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Location: Isleham, Cambridgeshire, UK.
oreuter wrote:
Hello

Why does the FullScreen button disappear when then visit is seen on iPad ??

In the xml file , I tried to change the "devices" options but it doesn't work.

Very annoying when the visit is embeded in a part on the html page .

Clients become hangry at the end , because some 'old' features have been changed or are not working !!

Please help !!

Because not all features are properly supported in fullscreen mode on some mobile platforms with the HTML5 viewer.


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PostPosted: Sun Mar 16, 2014 7:16 pm 
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Why not giving the chance to use fullscreen , if I know which feature is not supported .

My visit is so simple , no video , no text fields , nothing special .

And I'm afraid I'll loose clients ....


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PostPosted: Fri Mar 21, 2014 3:25 pm 
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Posts: 2608
Location: France
You can update your code to recover the fullscreen button

See : http://www.kolor.com/forum/viewtopic.php?f=64&t=20589&hilit=fullscreen+ipad

See : http://www.kolor.com/forum/viewtopic.php?f=92&t=21783&hilit=fullscreen+ipad

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Benjamin
http://www.kolor.com


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PostPosted: Fri Mar 21, 2014 4:55 pm 
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Joined: Mon Nov 10, 2008 9:57 pm
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Thanks a lot for this info .

And you are right : all mobiles do not manage Fullscreen corrrectly ...


Thanks again !


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