Chrashing, chrashing crashing

by **HansKeesom** » Tue Mar 04, 2014 12:38 am

Chrashing, chrashing crashing

by HansKeesom » Tue Mar 04, 2014 12:38 am

Since I installed 3.5 both the 3.5 version of APG as the 3.08 version is chrashing all the time.
I can not get any work done, just sending in one report after another.
this is totally ridicoous.

the new beta 3 has not solved this.

I have not received any feedback from kolor.

This is totally ridicilous. I can't imagine I am the only one with this experience.

by **gkaefer** » Tue Mar 04, 2014 12:51 am

Re: Chrashing, chrashing crashing

by gkaefer » Tue Mar 04, 2014 12:51 am

HansKeesom wrote:Since I installed 3.5 both the 3.5 version of APG as the 3.08 version is chrashing all the time.
I can not get any work done, just sending in one report after another.
this is totally ridicoous.

the new beta 3 has not solved this.

I have not received any feedback from kolor.

This is totally ridicilous. I can't imagine I am the only one with this experience.

installed
apg 2.0.9
apg 3.0.8
apg 3.5 beta 3
in parallel on a
win8.1 64bit PC with fairly old nvidia GTx 260
without single Crash until now.

I even ignored all error Messages during 3.5b3 Installation process I do get since beta1...
so cant imagine what is different on your side to cause this? GPU Driver, AV scanner? perhaps no clean install caused by whatever?

Georg

by **HansKeesom** » Tue Mar 04, 2014 12:55 am

Re: Chrashing, chrashing crashing

by HansKeesom » Tue Mar 04, 2014 12:55 am

No idea, Kolor is receiving 10-20 crashreports every day. There should be something in there.
It is the same on my 16 GB i7 920 machine.
I can try al kind of things of course but without any indication what is causing this, it is a bit of a wild guess

by **lumelix** » Tue Mar 04, 2014 1:17 am

Re: Chrashing, chrashing crashing

by lumelix » Tue Mar 04, 2014 1:17 am

gkaefer wrote:installed
apg 2.0.9
apg 3.0.8
apg 3.5 beta 3
in parallel on a
win8.1 64bit PC with fairly old nvidia GTx 260
without single Crash until now.
I even ignored all error Messages during 3.5b3 Installation process I do get since beta1...
so cant imagine what is different on your side to cause this? GPU Driver, AV scanner? perhaps no clean install caused by whatever?
Georg

The same here, but on Win7 64bit.
No crashes til now, no errors during installation.

Regards
Martin

by **AlexandreJ** » Tue Mar 04, 2014 9:50 am

Re: Chrashing, chrashing crashing

by AlexandreJ » Tue Mar 04, 2014 9:50 am

Yesterday, we got some crash reports with beta 3 and 95% were yours.
Your crash is that you can generate a panorama with size 0 by 0. We don't know yet how you achieved to do that. An email has been sent.

by **HansKeesom** » Tue Mar 04, 2014 10:18 am

Re: Chrashing, chrashing crashing

by HansKeesom » Tue Mar 04, 2014 10:18 am

AlexandreJ wrote:Yesterday, we got some crash reports with beta 3 and 95% were yours.
Your crash is that you can generate a panorama with size 0 by 0. We don't know yet how you achieved to do that. An email has been sent.

So it does help to shout a bit.....

No idea how I achieved it but even if we would know it your software should not chrash on it. Did dividing by 0 chrash your software?

One impression I have is that having more then one panorama loaded will crash things.... so now I run 3.0.8 and 3.5 b3 side by side each having one panorama 3.5 seems to do better detection, 3.0.8. has a better user-interface

by **Destiny** » Wed Mar 05, 2014 3:46 am

Re: Chrashing, chrashing crashing

by Destiny » Wed Mar 05, 2014 3:46 am

Hi.. Mac APG 3.5 B3... Locks up.. Force quite.. No crash report created..

Destiny...

by **tived** » Wed Mar 05, 2014 6:04 am

Re: Chrashing, chrashing crashing

by tived » Wed Mar 05, 2014 6:04 am

Hans,

You should not use BETA software on a production machine, what are you thinking?
Go back to the last stable version and work from there, skip the beta's till they are in full version.

and go back to work :-)

All the best

Henrik

by **HansKeesom** » Wed Mar 05, 2014 7:57 pm

Re: Chrashing, chrashing crashing

by HansKeesom » Wed Mar 05, 2014 7:57 pm

Hi Henrik,

Will not make that mistake again. Kolor can do their own testing. And like many that mailed me, I will have a look at PTGUI. It is more stable and much faster.

by **HansKeesom** » Sat Mar 08, 2014 12:13 pm

Re: Chrashing, chrashing crashing

by HansKeesom » Sat Mar 08, 2014 12:13 pm

AlexandreJ wrote:Yesterday, we got some crash reports with beta 3 and 95% were yours.
Your crash is that you can generate a panorama with size 0 by 0. We don't know yet how you achieved to do that. An email has been sent.

I have not seen an email. Can you resend it.

meanwhile I do detection and editing in 3.5 until it crashes, then reload the project in 3.5 and export to old format and continue in 3.0.8

by **AlexandreJ** » Tue Mar 11, 2014 12:31 pm

Re: Chrashing, chrashing crashing

by AlexandreJ » Tue Mar 11, 2014 12:31 pm

We send you at least 3 emails or not more without any answer from you. I suspect some anti-spam tool blocking us.
Can you into your spam box ?

by **HansKeesom** » Thu Mar 13, 2014 7:26 am

Re: Chrashing, chrashing crashing

by HansKeesom » Thu Mar 13, 2014 7:26 am

AlexandreJ wrote:We send you at least 3 emails or not more without any answer from you. I suspect some anti-spam tool blocking us.
Can you into your spam box ?

i received a private mail here an the forum, which I will answer shortly.

i do receive notification emails of this forum.

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