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PostPosted: Wed Oct 05, 2011 5:57 pm 
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Joined: Mon Jun 06, 2011 6:47 pm
Posts: 18
Location: Zaragoza, Spain
Hello,

I have a problem, when I can't export any tour from PTP 1.6.1 on Mac OS 10.7.1... when I make a project and try to generate it always I get un error with this message:

"Impossible de crer l'image partir du fichier:
/transparent.png"


and If I opt the project to my Mac Book Pro with the same system then I'm able to export it...

any ideas of what can I do??

thanks


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PostPosted: Fri Feb 28, 2014 10:26 pm 
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Joined: Sun Mar 31, 2013 2:13 pm
Posts: 44
Location: Stuttgart, Germany
I have the same problem with PTP 1.8.0 and Lion OSX 10.7.5. I eventually upgraded to Lion and now I can't export projects in PTP although PTP 1.8.0 should be compatible even with Mountain Lion (OSX 10.8): http://www.kolor.com/blog-en/tag/mountain-lion/
Is it not compatible with Lion?
Is there a solution?


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PostPosted: Tue Mar 04, 2014 11:52 am 
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Joined: Sun Mar 31, 2013 2:13 pm
Posts: 44
Location: Stuttgart, Germany
Hello, Help Desk answered and the solution is to go to the preferences and restore the settings.


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PostPosted: Tue Mar 04, 2014 12:33 pm 
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Joined: Mon May 22, 2006 12:18 am
Posts: 7812
Location: Duesseldorf, Germany
IgnacioFerrando wrote:
and If I opt the project to my Mac Book Pro with the same system then I'm able to export it...
any ideas of what can I do??


Can you just export it or can you create/open it on the MacBook Pro?

best, Klaus


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PostPosted: Tue Mar 04, 2014 12:35 pm 
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Joined: Mon May 22, 2006 12:18 am
Posts: 7812
Location: Duesseldorf, Germany
ZITRONENWOLF wrote:
I have the same problem with PTP 1.8.0 and Lion OSX 10.7.5. I eventually upgraded to Lion and now I can't export projects in PTP although PTP 1.8.0 should be compatible even with Mountain Lion (OSX 10.8): http://www.kolor.com/blog-en/tag/mountain-lion/
Is it not compatible with Lion?
Is there a solution?



I use PTP 1.8 on a MacPro with 10.7.5 - no problem at all.

best, Klaus


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