Hello, I just finished a tour with newest PTP and something with video not working. I've added a video spot on the TV screen and assigned a video MP4 to load there. The video have 30 MB and I can understand it needs more time to load but it never ends. I left it more than half hour, on my desktop, not online. In my case unfortunalty it is just loading and loading...the video never starts. I checked all my settings and everything is same like in other tours created before. AT the same time I tryed witha smaller video size and it works. Is there some limitations in size?? Anybody else with that problem? It is very urgent to find a solution because I need to upload the tour today. Waiting an answer!
I tryed to make smaller the same video and now it is 10 MB and loading normally in the tour. There must be some size limitations in PTP but nowhere is written about. Quality is now only 240p and I don't like it. I need more quality like the larger file 480p.