I must apologize in advance: i was loosely related to the developement of the T&C handheld-controller as well as to the head itself.
Therefore i held back for quite a time dropping in here. I´m NOT a part of Panoneed - no way. I just accompanied the developer
by adding my remark as a professional user.
What i read here about one issue after the other related to the device the thread goes about i feel compelled to show alternatives.http://www.klausesser.de/Head.mov
here the Panoneed-head is shown - but what´s of more interest related to the thread might be the controller which appears at 00:58sec.
Please have a look here - it´s shown how easy and logically a controller also might work- without a laptop or other devices and without hardly understandable and very inconvenient procederes when something goes wrong.
detailed informations here: http://panoneed.com/S4.html
I apologize again - i just want to help solving an issue. If a gadged doesn´t work sufficiently and provide what you need for shooting your panoramas: use another one. One which has proven it´s functionality for about 7 years now with hundreds of sold and still flawlessly working units all over the world . . . . and even today still is bought by the users who know what they need.
It works very fine on the Merlin/Orion - in fact it was developed for this head initially - and i still don´t understand why Kolor abandoned it and preferred a solution
instead which showed to be hardly usable for many users.
As said: sorry again.