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 Post subject: Kolor Eyes Ipad
PostPosted: Sun Aug 18, 2013 11:34 am 
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Joined: Fri Nov 11, 2011 9:33 am
Posts: 13
When browsing the gallery some of my videos intermittently show the Kolor icon with "format not supported" type message.
Going back to the app and reopening the gallery sometimes corrects the issue.

Same videos do not exhibit this in the IPhone Kolor Eyes app.

Anybody else exhibit this.

My typical video is 1920*960, 25 fps.
Regards Maurice


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 Post subject:
PostPosted: Mon Aug 19, 2013 8:36 am 
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Joined: Mon Nov 14, 2005 4:56 pm
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Location: Francin, France
So you have some videos that works and some doesn't ?
On which player : kolor eyes ipad 1.1 or 1.2 ? Or the desktop version ?


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 Post subject:
PostPosted: Tue Aug 20, 2013 10:37 am 
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Joined: Fri Nov 11, 2011 9:33 am
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The error came on IPad version 1.1.
I ungraded to ver 1.2 it remains

I show an example of the issue coming, if I go back from gallery to the main screen and then try again, this time the video "ETSAC" does not have the issue and plays.

The same video shows and plays OK in IPhone, Plays OK in desktop.

Here is a link to one of the videos that suffers from the error sometimes, https://s3-us-west-2.amazonaws.com/dofphoto.net/360video/Dan.mp4
Maybe I am doing something wrong to cause it.
Thanks for your interest, loving the apps. :)






Last edited by mwindley on Tue Aug 20, 2013 11:22 am, edited 1 time in total.

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 Post subject:
PostPosted: Tue Aug 20, 2013 3:09 pm 
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Location: Francin, France
There is probably an explanation. An issue has been opened : 2303


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