I need assistance with an error message I am receiving. I created a virtual tour and linked a small video to it. The virtual tour runs fine on my stand alone computer, but when uploaded onto a server and run from a webpage I receive a license error when accessing the video. The virtual tour runs well. The license error just states "License Error". I can't find any information on this issue. Help anyone!
What version of Panotour Pro (PTP) are you using and on what operating system?
Are you sure you have uploaded all the files created when you built the tour.
One way to ensure you upload all the files is to use one the HTML template options and build the tour into a new folder/dircetiory and then upload that whole folder/directory to your server.
If you have chosen to embed all data be aware that audio and video files never get embedded in the SWF file.
If the tour is online can you share the URL so we can take look?