Image-stitching and virtual tour solutions My account Updates
It is currently Sat Aug 23, 2014 10:34 am

All times are UTC + 1 hour




Post new topic Reply to topic  [ 3 posts ] 
Author Message
PostPosted: Wed Jul 24, 2013 1:09 pm 
Offline
New member

Joined: Thu Apr 22, 2010 8:16 pm
Posts: 2
Hi Everyone

I have a small problem that I am hoping the experts out there can help me fix :)

I have created a series of tours with Panotour 1.8, including mobile device support and gyroscope feature for iPhone/iPad.

They work perfectly on iPhone/iPad which I was very happy about - then the client phoned me and said they do not work on Samsung Galaxy S3 or S4 - I was surprised, and tested them on my old Samsung Galaxy Tab - perfect.

Tested again on S3 or S4 - says it requires Flash Player 9 or 10, and then Adobe says that flash is not supported on that device. So , it seems that on the Galaxy S3 or S4, the browsers are calling up the flash versions and not the HTML5 versions, and then not supporting that.

An example of one of the tours is here : http://www.davidsmith.co.za/panoramas/capetown/capetown.html

I'd appreciate any assistance in sorting this out.

Many thanks, David


Top
 Profile  
 
 Post subject:
PostPosted: Wed Jul 24, 2013 2:40 pm 
Offline
Member

Joined: Wed Nov 14, 2007 2:12 pm
Posts: 13789
Location: Isleham, Cambridgeshire, UK.
daveysmith wrote:
Hi Everyone

I have a small problem that I am hoping the experts out there can help me fix :)

I have created a series of tours with Panotour 1.8, including mobile device support and gyroscope feature for iPhone/iPad.

They work perfectly on iPhone/iPad which I was very happy about - then the client phoned me and said they do not work on Samsung Galaxy S3 or S4 - I was surprised, and tested them on my old Samsung Galaxy Tab - perfect.

Tested again on S3 or S4 - says it requires Flash Player 9 or 10, and then Adobe says that flash is not supported on that device. So , it seems that on the Galaxy S3 or S4, the browsers are calling up the flash versions and not the HTML5 versions, and then not supporting that.

An example of one of the tours is here : http://www.davidsmith.co.za/panoramas/capetown/capetown.html

I'd appreciate any assistance in sorting this out.

Many thanks, David

Welcome to the forum...

The mobile-compatible (HTML5) option for tours created with PTP 1.8 only works with Apple iDevices.

Some early Android devices supported Flash and could display the Flash version of tours. Later Android devices don't support Flash.

PTP 2.x will support many Android devices via HTML5.

You can upgrade now to PTP 2.x. PTP 2.x is currently in Alpha state, incomplete and with bugs, but Kolor is making licenses available to those who may wish to use it now for production work, warts-n-all.

If you choose to upgrade and wish to use the current alpha of PTP 2.x then you will (also) need to ask Kolor to register you as a member of the VIProom forum which has been setup to support the PTP 2.x pre-release test programme. There you will find download links to the latest Alpha and peer-support from other members of the forum.

_________________
Andrew Stephens
Nikon D40, Nikkor 10.5mm fisheye, Sigma 8mm f3.5 fisheye, Nikkor 18-55/50/35mm lenses, Nodal Ninja 5 Lite, Nodal Ninja 4 with R-D16, Agno's MrotatorTCS short.
Nikon P5100, CP5000, CP995, FC-E8, WC-E63,WC-E68, TC-E2, Kaidan Kiwi 995, Bophoto pano bracket, Agno's MrotatorA.
Merlin/Orion robotic pano head + Papywizard on Nokia 770/N800/N810 and Windows 8/XP/2K.


Last edited by mediavets on Wed Jul 24, 2013 5:37 pm, edited 1 time in total.

Top
 Profile  
 
 Post subject:
PostPosted: Wed Jul 24, 2013 5:17 pm 
Offline
New member

Joined: Thu Apr 22, 2010 8:16 pm
Posts: 2
ahhhhh, thanks Andrew - I've been using this product for so long, I'd forgotten that I'd never actually needed to use the forum before :-).....

So I guess upgrade it is - I don't mind warts, it's all for the good in the end.

Thanks for the advice,

David


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group