giroscope doesnt work in android

[create360]

giroscope doesnt work in android

by create360 » Tue Nov 21, 2017 8:44 pm

Hi everyone.

Im having trouble with a xperia xz premium and panotour viewer.

Everithing was working fine till last android update. first my problem was i couldnt get the icons out of the screen in full screen at panotour viewer. Then it apears twice one on the boton and one on the side.
But now this works.0

I cant put it in vr because the giroscope doesnt work in panotour viewer. (It works in a lot of other aplications so the giroscope isnt broken.)

[Annis]

Re: giroscope doesnt work in android

by Annis » Wed Nov 22, 2017 10:28 am

Hello and welcome to the forum,

Does it work if your tour is online?

[saeed]

Re: giroscope doesnt work in android

by saeed » Thu Nov 23, 2017 7:29 pm

i have same problem
after update Gyroscope not worked
but Gyroscope work correctly when i watch online virtual tours

[Annis]

Re: giroscope doesnt work in android

by Annis » Fri Nov 24, 2017 9:01 am

Okay so the Gyroscope doesn't work when using Panotour Viewer but it does online?

Then there is no issue here. Panotour Viewer is very limited, it doesn't support several features and isn't intended for commercial use only for limited testing, gyroscope not working isn't surprising ,it's possible that the native browser (not the default browser but the stock 'internet' browser) doesn't support gyroscope.

[saeed]

Re: giroscope doesnt work in android

by saeed » Wed Nov 29, 2017 1:39 pm

my Smart phone is : Samsung S7 Edge
it is a new smart phone
in my phone these browsers are installed and they support gyroscope:
Firefox, Chrome, Samsung Browser
i want to serr virtual tours in my VR Headset and I have been unsuccessful
can you help me to find that "stock 'internet' browser" You said before؟

[tamiro]

Re: giroscope doesnt work in android

by tamiro » Mon Dec 04, 2017 5:22 pm

i have the same problem

android 7.0 - galaxy S7
android 6.0.1 - galaxy J5

it's work fine with online tour, and does not work at all with the player.

[justinmih]

Re: giroscope doesnt work in android

by justinmih » Sat Dec 16, 2017 8:51 pm

Yes i am having the same issue. It worked perfectly until the most recent android update and now it wont work. I know that the browser did work as i have used it on numerous occasions when i didn't have internet access so i cant understand why it now doesn't work.

[benji33]

Re: giroscope doesnt work in android

by benji33 » Fri Feb 23, 2018 12:37 pm

Is it a Panotour 2.5.9 export ?
Only latest version address some Samsung device issues.

[salomoneinstein]

Re: giroscope doesnt work in android

by salomoneinstein » Fri Mar 30, 2018 1:30 am

Hi, what is the kolor's road map to fix this issue "Android devices with latest Chrome 65.0.3325.109 have an issue with the gyroscope plugin and the VR mode linked to a Google Chrome issue and so Panotour Pro uses a degraded mode for the gyroscope."?

[benji33]

Re: giroscope doesnt work in android

by benji33 » Thu Apr 19, 2018 9:02 am

There is no possible real fix for Chrome 65 (it's a Chrome issue).
Panotour Pro 2.5.11 export work for Chrome 66 and more (already released normally)