Panotour viewer error  

Have a problem using Panotour Viewer? Have you encountered a bug that needs fixing? Please post it here.
Des difficultés à utiliser Panotour Viewer ? Avez-vous découvert un bug qui doit être fixé? Postez les ici.
no avatar
Topic author
Posts: 38
Likes: 1 post
Liked in: 5 posts
Joined: Fri Mar 11, 2016 3:10 pm

Panotour viewer error

by vista360chile » Sat Jun 03, 2017 12:29 am

Panotour is giving me a mistake when i try to show my tour. Please look the image attached
Any solution?

User avatar
Kolor Team
Posts: 6062
Likes: 801 posts
Liked in: 444 posts
Joined: Mon Aug 12, 2013 12:47 pm
Location: France

Re: Panotour viewer error

by Annis » Tue Jun 06, 2017 10:03 am

Panotour Viewer uses your device's native browser to view the tour, not the default one, and this native browser may not meet the requirements to view a virtual tour (WebGL or CSS3D support), which looks to be the issue here. So there is nothing you can do but view the tour online on your mobile instead of using PTV.

This is also explained in Panotour Viewer's Troubleshooting.

Who is online

Users browsing this forum: No registered users and 2 guests