Can't Open the tour on iPhone  

Have a problem using Panotour Viewer? Have you encountered a bug that needs fixing? Please post it here.
Des difficultés à utiliser Panotour Viewer ? Avez-vous découvert un bug qui doit être fixé? Postez les ici.
no avatar
Topic author
Posts: 49
Likes: 0 post
Liked in: 1 post
Joined: Tue Jul 05, 2016 2:38 pm

Can't Open the tour on iPhone

by TimK » Sat Oct 15, 2016 4:43 am

Hi guys:

I have been experiencing the problem of unable to open the PTV file on my iPhone 6s, iOS10

I can open any PTV without any control bar, nothing but a 360 panorama.

And if the PTV contains anything except a single 360 panorama then it would give me white blank.

Any idea why?

Thank you

User avatar
Kolor Team
Posts: 6062
Likes: 801 posts
Liked in: 444 posts
Joined: Mon Aug 12, 2013 12:47 pm
Location: France

Re: Can't Open the tour on iPhone

by Annis » Mon Oct 17, 2016 8:39 am

For a blank screen, see PTViewer's troubleshooting: ... blank_page

However, PTViewer has received no update for iOS10, there may be some incompatibility issues there too.

Who is online

Users browsing this forum: No registered users and 2 guests