Livepano Crashes with MP4  

Have a problem using Panotour Viewer? Have you encountered a bug that needs fixing? Please post it here.
Des difficultés à utiliser Panotour Viewer ? Avez-vous découvert un bug qui doit être fixé? Postez les ici.
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signmaster
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Livepano Crashes with MP4

by signmaster » Wed Jun 22, 2016 11:41 am

Hi
Livepano crashes when on pano with MP4 video.
Image below
Steve
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mp4.PNG

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Annis
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Re: Livepano Crashes with MP4

by Annis » Wed Jun 22, 2016 1:27 pm

Is the tour online? Can you share the link?

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Re: Livepano Crashes with MP4

by signmaster » Thu Jun 23, 2016 4:48 am

My apologies Annis
Should have been posted under Panotour Viewer, got the names muddled up.
The online version works OK but crashes on my iphone 5S when using the Viewer app.
Steve

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Re: Livepano Crashes with MP4

by Annis » Thu Jun 23, 2016 9:25 am

Ah, I see.

Videos aren't supported in PTViewer on iOS.
http://www.kolor.com/wiki-en/action/vie ... leshooting

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Re: Livepano Crashes with MP4

by signmaster » Thu Jun 23, 2016 9:45 am

I don't think it should crash? perhaps just not play?
Steve

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Re: Livepano Crashes with MP4

by signmaster » Sat Jun 25, 2016 4:58 am

I removed all the videos and still crashed, ptv file works fine on my pc.

Steve
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