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Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Mon Feb 08, 2016 5:06 pm
by gorkafm
Hi all,

I'm trying to export a virtual tour to show it with the iPad to some clients. I'm generating a .ptv file to use it offline on the tablet. The problem is: I have one video (normal video, not 360) inside the tour that not appears when I use the .ptv generated, but it's shown when I try to acces it online (html)

The tour:

http://www.vrx360.es/360/Rimontgo_v1.html

and the video i'm talking about is on "Salon 1"

There is a way to see it offline with the .ptv?

Thank you. :)

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Mon Feb 08, 2016 5:08 pm
by Annis
Videos aren't supported in PTV on iOS.

http://www.kolor.com/wiki-en/action/vie ... _on_Mobile

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Tue Feb 09, 2016 8:52 am
by gorkafm
Oh thanks Annis, I was reading this
_Viewing_the_tour_on_a_mobile#Are_there_any_limitations_to_viewing_a_tour_on_a_mobile.3F

http://www.kolor.com/wiki-en/action/vie ... ur_-_FAQ_-
and didn't notice the link you shared.

There is another way to see the videos on iPad offline?

Thanks for your support.

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Wed Feb 10, 2016 7:02 pm
by Darryl MacDonald
I am having a similar problem. Playing from a PTV file on a Samsung Galaxy S6 (android) video does not play. I unzipped the file and played it from within the file and it seems to work fine. Not sure what the issue is.

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Thu Feb 11, 2016 9:38 am
by Annis
Try using apps like Goodreader or similar, just need to make sure your tour is viewed through a webserver.

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Fri Feb 12, 2016 9:07 pm
by Darryl MacDonald
The tour is entirely offline. Playing straight from the .PTV file

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Mon Feb 15, 2016 8:57 am
by Annis
Goodreader is offline, webservers can be offline or online.

Re: Cant' play video on a offline virtual tour (.ptv + iPad)

PostPosted: Fri Feb 19, 2016 5:26 am
by duotone
When will this PTV issue be resolved?

I bought into this system because of your marketing: http://www.kolor.com/panotour-viewer/

I'm not trying to be difficult, but when I am told what your website states, and I promise my clients the same thing, I expect you to deliver on your promises.

Re: Cant' play video on a offline virtual tour (.ptv + iPad)  [SOLVED]

PostPosted: Tue Feb 23, 2016 4:30 am
by sondo01
Video spot works just fine on Goodreader. Just copy the whole project folder to Goodreader using iTunes (just as doing with Panotour Viewer). From Goodreader, open the project folder, open index.html (or whatever main index file of the project) and that's it. Goodreader has a + point is that we can delete the project easily, meanwhile I don;t know how to delete a show in Panotour viewer