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Panotour not working on Ipad

PostPosted: Mon Sep 28, 2015 4:19 pm
by bbbence
After installing the app, I get following screen after starting the app.
What does it say, and why is it not working?

Re: Panotour not working on Ipad

PostPosted: Mon Sep 28, 2015 5:14 pm
by Cliquetsy
Curious. Have you tried uninstalling and reinstalling?

What is your iPad version? And iOS version?

Re: Panotour not working on Ipad

PostPosted: Mon Sep 28, 2015 5:33 pm
by bbbence
I tried to reinstall it, and got the same error.
I`m using an Ipad Air with the latest os version.
9.0.1

Re: Panotour not working on Ipad

PostPosted: Mon Sep 28, 2015 5:34 pm
by bbbence
and I get the same error on my Iphone 6

Re: Panotour not working on Ipad

PostPosted: Tue Sep 29, 2015 10:11 am
by DArt
Thank you for the bug report.

It's a recognized error on the latest iOS. We are working on the issue.

It however doesn't stop the app from working it is only a display issue in Panotour Viewer.

Re: Panotour not working on Ipad

PostPosted: Tue Sep 29, 2015 6:59 pm
by bbbence
Wherever I click on the screen, only the kolor website pops up. And I can't see the app in Itunes so I can't import any panoramas.

Re: Panotour not working on Ipad  [SOLVED]

PostPosted: Wed Sep 30, 2015 10:39 am
by DArt
You are right, display of a tour is no more working under iOs9. Problem is identified, I am working on a fix for that.

Re: Panotour not working on Ipad

PostPosted: Mon Oct 12, 2015 7:05 pm
by jackLFLB
many thanks DArt

Re: Panotour not working on Ipad

PostPosted: Mon Oct 19, 2015 1:41 pm
by Guib
Just got the same weird screen after installing it on my iPad air 2 with latest iOS.

Solved the issue in one minute by copying one .ptv file in the app.
After that : killed the app and relauched it... All is working fine now...

Guillaume