PTV file not building.   [SOLVED] - View the solution

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vickywrig
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PTV file not building.

by vickywrig » Wed Nov 12, 2014 10:46 pm

Currently running project 9 groups, 144 panos. PTV is clearly not building all data because it is only kicking out at 253kb!! Where am I going wrong? I there a limit on the file size, used Panotour Viewer successfully lots of times but with much smaller projects.

Window 7, Panotour 2.2 =(

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benji33
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Re: PTV file not building.

by benji33 » Thu Nov 13, 2014 9:47 am

Perhaps something wrong into the project. Can I have a look on your kpt file please ?
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Re: PTV file not building.

by vickywrig » Thu Nov 13, 2014 2:06 pm

Hi Benjamin

I think there is, I have looked at the "troubles tab", but in all honesty I don't know what to do with the information.

Please see file. Unfortunately our project is confidential, frustrating when I know you are trying to help.

Kind Regards

KPT Troubles.JPG

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Re: PTV file not building.

by benji33 » Thu Nov 13, 2014 2:32 pm

Just "infos" no problem here.
Benjamin

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Re: PTV file not building.

by vickywrig » Thu Nov 13, 2014 2:46 pm

So anything else I can try or look at?

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Re: PTV file not building.

by benji33 » Thu Nov 13, 2014 2:53 pm

When you say "kicking out" what happens exactly ?
Benjamin

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Re: PTV file not building.

by vickywrig » Thu Nov 13, 2014 3:40 pm

Sorry just turn of phrase. The build happily finishes creating the files I've asked for, the local play of recent build is also happy. Just the file size of the PTV is tiny and when loading it into the viewer it just says ERROR.

Thanks

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Re: PTV file not building.

by mediavets » Thu Nov 13, 2014 3:46 pm

vickywrig wrote:Hi Benjamin

I think there is, I have looked at the "troubles tab", but in all honesty I don't know what to do with the information.

Please see file. Unfortunately our project is confidential, frustrating when I know you are trying to help.

Kind Regards

KPT Troubles.JPG



What do you think the .kpt file will reveal about your project?

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Re: PTV file not building.

by benji33 » Fri Nov 14, 2014 10:39 am

Is it possible to generate the PTV with the removal/delete of the PROJECT.cache ? Be carreful all tiles and datas will be generated again, so it will take a long time.
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Re: PTV file not building.

by vickywrig » Fri Nov 14, 2014 12:08 pm

So delete the project.cache and then build again? Im willing to try!

It does take well over an hour now just to load project. =( I know it's not happy.

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Re: PTV file not building.

by vickywrig » Fri Nov 14, 2014 4:09 pm

Hi, Tried rebuild after deleting cache file, force rebuild of data.

Again the build goes fine, local playback fine, third party server2go fine, ptv still ERROR. =(

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Re: PTV file not building.

by benji33 » Fri Nov 14, 2014 5:06 pm

What is the .ptv file size in Mo ?
What is the tour size in Mo/Go once generated ?
Thanks
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Re: PTV file not building.

by vickywrig » Mon Nov 17, 2014 12:24 pm

Mo / Go?? 242bytes.

What data does the kpt hold, maybe I could convince the hierarchy to let me send it?

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Re: PTV file not building.

by benji33 » Mon Nov 17, 2014 12:48 pm

.kpt file is the project file. It contains textuals datas and plugins and options selected into Panotour software. It contains also the panorama names (not the files) and all the "description" texts filled into the software.

You can open it into a text editor to visualize its content.
Benjamin

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Re: PTV file not building.

by vickywrig » Tue Nov 18, 2014 9:36 am

Hi....oh exciting. Dell Precision PC Windows 7 64bit

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Re: PTV file not building.

by benji33 » Tue Nov 18, 2014 11:02 am

What is your storage for the PTV file ?
- FAT-32 or NTFS ?
- Local HDD or usb drive ?
Because a more than 8Go file will not be compatible on FAT32 device.
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Re: PTV file not building.

by vickywrig » Tue Nov 18, 2014 11:43 am

Hi - In the short term this would be held locally on computer NTFS. But then would eventually be archived on dual layer DVD which would automatically default to NTFS because of file size. Thanks

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Re: PTV file not building.

by vickywrig » Tue Nov 18, 2014 11:49 am

Is the size of this PTV going to impact on its performance on mobile devices? For future reference do I need to restrict number of panoramas or take down tile quality and disable multi-resolution? Thanks

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Re: PTV file not building.

by benji33 » Tue Nov 18, 2014 1:48 pm

Yes 8Gb impact performance. On desktop yes with a little impact, but add delay on each load of panorama ... and so it's impossible to use on an Android phone for instance, due to it's too big size.

I don't now yet why you are unable to generate it. Does the build go to the end with a long amount of time ?
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Re: PTV file not building.

by vickywrig » Tue Nov 18, 2014 4:18 pm

I have just performed a build after some changes, it took 30 minutes.

Should I try a build on the new 2.3 beta version?

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Re: PTV file not building.

by benji33 » Tue Nov 18, 2014 4:31 pm

You can have a try with the 2.3 RC1 version, if you have 30 minutes :)
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Re: PTV file not building.

by vickywrig » Wed Nov 19, 2014 2:30 pm

That didn't work =(

I'm really tempted to start a new project, repeat all work, but constantly check ptv to see when it falls over, convinced its a project size limitation!! Because it worked at one stage, then it didn't, this is my only thought. Would reducing the file size on the panoramas before importing into project help?

In the meantime, done another small project, no problems, ptv plays fine!

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Re: PTV file not building.

by benji33 » Wed Nov 19, 2014 2:34 pm

Looks like a file size problem yes. When is located your Panotour temp directory ? You can see it on Edit > Preferences.
What happens with a change of temp dir ?
Benjamin

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Re: PTV file not building.

by vickywrig » Wed Nov 19, 2014 2:46 pm

Watch this space....

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Re: PTV file not building.

by vickywrig » Mon Nov 24, 2014 2:58 pm

=( =( Change in temporary folder does not work, nor does 2.3 beta. =( =(

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