PanoTour opens you in the tour demo mode.

[gokhankirca]

PanoTour opens you in the tour demo mode.

by gokhankirca » Wed Feb 07, 2018 2:05 pm

I have installed Panotour 2.58. I have two different licenses. I am a MacBook user with high sierra. But when I output it appears with a label “demo version” although in the license section it seems to be licensed. I tried to changed the license but there was no result. A “demo version” appears in the virtual tour Although it’s licensed how can I solve this problem?

[Annis]

Re: PanoTour opens you in the tour demo mode.

by Annis » Wed Feb 07, 2018 3:32 pm

Can you PM me with the e-mail your account is associated with (the one that contains your licenses)?

Why do you have two licences?

Does the trial version only appear on the image tiles, or in the interface too?

[gokhankirca]

Re: PanoTour opens you in the tour demo mode.

by gokhankirca » Wed Feb 07, 2018 7:47 pm

Hi. Mail: gokhan@co2medya.com

When I take the virtual tour, it writes demo version on the virtual tour screen. I see my mail address in the license department. I uninstalled the app and uploaded it again. Even if I reinstall it, it does not even ask for a license. I have an automatic license when I look at the license section. I think that if I re-install and re-enter the license it will be fine, but if I re-install it does not ask for a license. Every output I get is a demo version.

[Annis]

Re: PanoTour opens you in the tour demo mode.

by Annis » Thu Feb 08, 2018 1:19 pm

You'll need to remove the preferences to remove the registration on MAc. Have a look at the steps here: http://www.kolor.com/wiki-en/action/vie ... t_settings