Panotour pro crash after update 2.5.13  

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luck72
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Panotour pro crash after update 2.5.13

by luck72 » Thu Aug 02, 2018 4:09 pm

Hi Everyone,

after the update 2.5.12 and 13 PTP keeping to crash immediately .
I tried to uninstall and reinstall again and nothing change.
The PC I have is always the same nothing changed.

Somebody has the same problem and maybe a solution?

Luca
Nikon D810, Nikkor 16mm fisheye,20mm, 50mm, 85mm, Amarula Bushman Tripod, Gobi panoramic Head, Windows 10/64bit, Adobe Photoshop CC 2018, Lightroom Classic CC 2018, APG 4.4.1, PTP 2.5.11

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benji33
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Re: Panotour pro crash after update 2.5.13

by benji33 » Fri Aug 03, 2018 8:34 am

A crash report has been send?
If yes, which is your email address used to send the crash report (can be sent in private message).
Benjamin

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buscar71
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Re: Panotour pro crash after update 2.5.13

by buscar71 » Fri Aug 03, 2018 6:27 pm

Hi, I have the same problem with Panotour 2,5. Demo version worked fine, I register and I can not use soft. I sent few reports. Did you some solution?

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luck72
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Re: Panotour pro crash after update 2.5.13

by luck72 » Fri Aug 03, 2018 6:46 pm

Actually we didn't solve nothing. I'm in touch with Benjie and he's checking my report.
After trying and trying I'm able to start the soft but at soon I touch something it crash again.
I think is done issue related with the graphic card.
Nikon D810, Nikkor 16mm fisheye,20mm, 50mm, 85mm, Amarula Bushman Tripod, Gobi panoramic Head, Windows 10/64bit, Adobe Photoshop CC 2018, Lightroom Classic CC 2018, APG 4.4.1, PTP 2.5.11

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benji33
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Re: Panotour pro crash after update 2.5.13

by benji33 » Mon Aug 06, 2018 3:29 pm

luck72 issue was related to the memory used.
Benjamin


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