video player icon appears in the center  

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ichikawa-hiroshi
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video player icon appears in the center

by ichikawa-hiroshi » Sun Jul 15, 2018 4:39 pm

whats really strange is that a video player icon I never put in the pano tour started appearing, fixed in the center of each panorama.



I tested a virtual tour on Mac OS Sierra version 10.12.6 and chrome:

http://cogration.heteml.jp/index-dg-mobile08.html

whys that?

any feedback is appreciated.

thanks
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bdd
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Re: video player icon appears in the center

by bdd » Mon Jul 16, 2018 2:18 pm

Now Chrome forbids autoplay of sound, and of course of videos with a sound track.

Users have to click/touch the tour to let it starts the sound or the video with soundtrack.

If you did not use a splashcreen or a Start button in your tour, then on Chrome with display a Play button to let the user know that the tour experience is not buggy, it just needs a click to start.

Without this Play button, you may face some "It does not work" reactions, because nothing happens at start.

Gérald

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ichikawa-hiroshi
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Re: video player icon appears in the center

by ichikawa-hiroshi » Mon Jul 16, 2018 4:14 pm

oh, I see. however, I have another tour in which I set " autoplay" as a background sound.

despite that, I have never seen such a icon on mac/chrome.

then, whats the problem here?

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bdd
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Re: video player icon appears in the center

by bdd » Tue Jul 17, 2018 9:41 am

1/ Did you update Chrome recently on this mac ?
2/ Does the sound really auto-plays ?
3/ Do you have a splashscreen in this tour ?
4/ Do you touch the screen or click on the tour before the sound plays ?

Gérald

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Re: video player icon appears in the center

by 3DStudio » Tue Aug 07, 2018 1:50 pm

I noticed this as well. In my case I do have a splash screen that is automatically closed after 2 seconds.
The strange thing is that after the splash screen is closed a normal panorama image is displayed with the play icon visible, but I can't click the icon. Play icon stays visible until I reach one of the video spots.


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