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Error with multiple videos

PostPosted: Tue Jul 10, 2018 6:44 pm
by redamakarem
Hello,
I have two video spots in the same panorama image. One of the videos always fails to play and shows a loading spinner. In the Chrome console, I see the following error:
Uncaught (in promise) DOMException: play() failed because the user didn't interact with the document first
Just in case, I attached the properties of the Video Spot Style in use
The link to the tour is [url]tours.generalsenses.com/kib/[/url]
To get to the panorama that has the issue, expand the control bar by clicking on the circle on the bottom right and click on the thumbnail with number 10
Thanks

Re: Error with multiple videos

PostPosted: Wed Jul 11, 2018 8:46 am
by bdd
I checked your tour on Chrome, and both videos play correctly, without any error.

GĂ©rald