Hotspots are not displayed  

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FREIZEITMEDIA
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Hotspots are not displayed

by FREIZEITMEDIA » Wed Jul 04, 2018 11:45 am

Hello Kolor Team!

I have a tour with almost 800 hotspots. Unfortunately, many hotspots are not displayed, so not all panoramas are accessible or information can't be loaded. The problem exists since the update to version 2.5.9 and even with the current version has not improved. I really need support.

Best regards
Hendrik

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bdd
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Re: Hotspots are not displayed

by bdd » Wed Jul 04, 2018 1:18 pm

Can you share an URL of the tour ?
A deep link to a scene containing hotspots that should be displayed but that are not, will help us understand the issue.

And, can you send us the kpt file of the project ?

Gérald

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Re: Hotspots are not displayed

by FREIZEITMEDIA » Fri Jul 06, 2018 4:08 pm

I have sent you a private message...

Hendrik


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