a loading transition bug after the latest update   [SOLVED] - View the solution

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ichikawa-hiroshi
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a loading transition bug after the latest update

by ichikawa-hiroshi » Sat Jun 23, 2018 12:24 pm

hi,

just today I updated panotour pro to the latest one and found out that the bug I pointed out in the previous post ( a loading transition bug on smartphones) is only partially solved: another bug with the loading transition plugin is born.

in short, the loading transition plugin in which I set open animation/vertiacal does not work on iPhoneⅩ and every browser I tried ( chrome, safari, firefox etc) .



as this tour has not yet been delivered to my client, I can not disclose it to the public, but if you let me know your email acccount, I can send you the link or you can test it out yourself with similar devices ( smartphones) and browsers.

I am obliged to fix this bug before the delivery date of the tour, so I'd be grateful if you could help me solve this issue.

thank you in advance.

Xander Berkenhagen likes this post.

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Xander Berkenhagen
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Re: a loading transition bug after the latest update

by Xander Berkenhagen » Sun Jun 24, 2018 10:15 am

Pano loading transitions are not working for me either. Using mac with safari.

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ichikawa-hiroshi
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Re: a loading transition bug after the latest update

by ichikawa-hiroshi » Tue Jun 26, 2018 5:38 pm

what should I do to fix this bug? would you mind if you reply to me by the end of this weekdays so that I can deal with my client? if it takes some time, please let me know. thanks.

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bdd
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Re: a loading transition bug after the latest update  [SOLVED]

by bdd » Wed Jun 27, 2018 9:42 am

This issue occurs only with iOS 11 and on desktop with Safari .

It works everywhere else!

We are waiting for a fix from the KRpano developper for this issue. Once we got it we will be able to release a new PTP version.

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ichikawa-hiroshi
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Re: a loading transition bug after the latest update

by ichikawa-hiroshi » Thu Jun 28, 2018 4:27 am

thanks for the reply.

oh, that explains it.

only Krpano developer will know a specific date of when it is fixed. till then, all I can do is just wait .


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