panotour + android + chrome = trouble  

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panotour + android + chrome = trouble

by Kornelis » Tue Apr 10, 2018 10:06 am

Hi there,

We shipped our first tour today sadly enough on galaxy s8/ s8+ and all other android devices (which we have tested).
Can't use VR mode the whole screen is shaking.

Also our customer noticed that on some devices you are only able to rotate on the y-axes and not on the x-axes this is very important ofcours!

All those problems only ocur in VR mode

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Re: panotour + android + chrome = trouble

by bdd » Wed Apr 11, 2018 10:00 am

This is a known issue, that appears with Chrome 65 .
The bug is sadly on Chrome side.
Hopefully they fixed it in next release Chrome 66.
This release is scheduled for the 17th of April.
BUT, Chrome did not only fix the gyroscope management in this future version, they also changed the API for it.

We will release very soon a new version of Panotour Pro ( PTP 2.5.11 ) , that already take those changes into account.
So, if you upgrade PTP with the 2.5.11 as soon as it is released, and if you upgrade your tours using gyroscope or VR mode , then on the 17th of April , with new Chrome version, this issue will be closed .


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