Problems with Panotour Pro virtual tour on Android-device  

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Filippxv
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Problems with Panotour Pro virtual tour on Android-device

by Filippxv » Fri Feb 02, 2018 7:32 am

Hello!

When openning 360° virtual tour on Android device (by using Webview, latest Chrome browser) we have problem that view is falling down (see the attached videos of what happenning in the horizontal orientation).

So we have device in horizontal orientation, but it looks like view is still in vertical, and you have to tilt your head to left to see virtual tour in the right direction (so you can't use virtual tour).

We use Panotour Pro, latest version.

Some additional information: we developed an app, by clicking on the button we open link with panotour virtual tour through browser. On iOS-devices everything's fine, but on Android-devices we've got this problem.
We use Android 5.0 and superior, all devices have gyroscope: Lenovo K6 Power (Android 6.0), Samsung Galaxy S7 (Android 7.0), Xiaomi Mi A1 (Android 8.0) and others.
Attachments
VR.mp4
vr-mode
(20.39 MiB) Downloaded 22 times
default.mp4
nonvr-mode
(8.79 MiB) Downloaded 29 times

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Filippxv
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Re: Problems with Panotour Pro virtual tour on Android-devic

by Filippxv » Wed Feb 14, 2018 7:01 am

Up! We still have got this problem, ask for help.

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benji33
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Re: Problems with Panotour Pro virtual tour on Android-devic

by benji33 » Tue Feb 27, 2018 11:42 am

This appears also when using the tour directly in Chrome browser for instance or only when using it into a WebView into an application ?
Do you have an url to send (in PM if needed) ?
Benjamin

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Filippxv
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Re: Problems with Panotour Pro virtual tour on Android-devic

by Filippxv » Thu Mar 01, 2018 6:22 am

benji33 wrote:This appears also when using the tour directly in Chrome browser for instance or only when using it into a WebView into an application ?
Do you have an url to send (in PM if needed) ?


When we use the tour directly in Chrome browser it works fine. When we use it in WebView into an application—we've got these problems.
Could you suggest why this happen?


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