ERROR: loadscene() - scene "undefined" not found  

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skywalker21
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ERROR: loadscene() - scene "undefined" not found

by skywalker21 » Fri Jan 19, 2018 9:51 am

Hello,

My tour can't be viewed on computer(window 7 64 bits, IE11),only shows black screen and info as blew(on phone it's ok ):
I wonder if it's caused by the plugin"call actions on tour events" I added to the tour. i tried searching answer on forum but didn't work out. Could someone please give me a hint? Thanks. :)

INFO: Panotour Pro V2.5.8 64bits
INFO: krpano 1.19-pr10 (build 2017-05-10)
INFO: Flashplayer WIN 19.0.0.226 ActiveX
INFO: Registered to: zengchunhui
ERROR: loadscene() - scene "undefined" not found
WARNING: js() - calling Javascript "eventKrpanoLoaded()" failed: Error: [object Error]
WARNING: js() - calling Javascript "showKolorArea(floorPlanArea, <div id="floorPlanArea_floorplanDIV"></div>)" failed: Error: [object Error]


my tour link is blow http://www.taeco.com/Service/s8/A320_Zen_V1.1.html

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Airmedia
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Re: ERROR: loadscene() - scene "undefined" not found

by Airmedia » Wed Jun 06, 2018 4:44 pm

Hello, did you get it fixed? I have the same problem, I've been working on this tour for 45 days and now I can not deliver it with this error, please help!

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ampedo
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Re: ERROR: loadscene() - scene "undefined" not found

by ampedo » Wed Jul 25, 2018 12:45 am

Hello, did You solve the problem???

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bdd
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Re: ERROR: loadscene() - scene "undefined" not found

by bdd » Wed Jul 25, 2018 2:09 pm

ampedo wrote:Hello, did You solve the problem???


Do you have any URL to show us the issue ?

the "undefined" issue, is many times a lack of file on the server.

One or more files were not uploaded

Gérald

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ampedo
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Re: ERROR: loadscene() - scene "undefined" not found

by ampedo » Wed Jul 25, 2018 5:03 pm

Of course, here is the tour with problem: http://www.fotoloty.net/panoramy/bogdan ... start.html

In addition, when this problem happen, music in background stops...

Please help if You can, don't know that to do...

...Thanks

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ampedo
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Re: ERROR: loadscene() - scene "undefined" not found

by ampedo » Wed Jul 25, 2018 8:34 pm

Problem solved!
I use sidebar menu plugin by Alexander Popov, and after contact him, he send me new version of sidebar plugin - now all works well.

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