Video not playng online  

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fepipo@globo.com
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Video not playng online

by fepipo@globo.com » Wed Jun 21, 2017 6:04 pm

Hi, I Make a Giga tour, it work`s very well on localhost but the videos scenes included on rectangular hotspot don`t work.
Give me a message "loading video failed"
Haw can I Resolve this?

Tks

Pipo Gialluisi

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Annis
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Re: Video not playng online

by Annis » Thu Jun 22, 2017 8:03 am

Can you share the link to your tour?
Have you tried reencoding your video with Handbrake?

What device/browser/OS does the message appear on?

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Re: Video not playng online

by florajohn225 » Wed Jul 12, 2017 8:42 am

When this happens to me it is usually a case of another program taking exclusive control of the computer's audio device. It can also be that the sound device has been set to a different bit rate than what YouTube uses and the browser cannot seem to switch it. The video page will load and the video appears to buffer, but the video will not start playing.

If you are running other audio programs try shutting them off and restarting the browser rather than restarting the computer. Sometimes even another tab in the same browser can do it (Facebook, for example). If that works it may be an audio problem. If not, I'm not sure.


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