Hotspot going from the right panorama to the wrong panorama  

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Omni VR
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Hotspot going from the right panorama to the wrong panorama

by Omni VR » Thu Feb 23, 2017 7:16 pm

I wonder if other people have had this problem.

Once in a while something weird happens with some hotspots. I create a hotspot going from one pano to another pano. It goes to the right pano and makes the turn (for example from custom view to panorama view), but after the turn it goes to another panorama. All the settings are right, I think there isn't even a way to set what happens, but it happens.

You can see what happens in the following tour: http://www.omnivr.nl/tours/bw/bestwestern.html

In the menu on the left you have to go to 'Kamers', 'Suites', 'Suite 308'. Then when you are in the suite go to the next hotspot near the bed. This all goes right. But then the next step is to go into the bathroom, 'Badkamer Suite 308'. If you click on the hotspot you can see what goes wrong. First it goes to the right pano, in the bathroom, it makes the turn, but than it goes to another panorama in another room, Suite 318. I definitely did not make this setting, I wouldn't even know how to create this setting.

The even stranger thing is, that with this specific hotspot it happens most of the time, but sometimes it works just perfect, it doesn't go to another panorama.

This isn't the first time, it happens once in a while, also in different tours. Can someone tell me what happens and if there is a solution to this?

Simone
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Re: Hotspot going from the right panorama to the wrong panor

by Destiny » Thu Feb 23, 2017 10:17 pm

Hi... You need to check the hotspot Actions...GoTo Panarama Or Group... When you link your hotspts, look to see if the pano lnked is correct... You can see that on the right...if not, scroll and choose..

Destiny

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Re: Hotspot going from the right panorama to the wrong panor

by 360-compunics-com-ni » Thu Feb 23, 2017 11:20 pm

I think the switch to the next pano is done because of the autotour you have activated by default.
Turn it off, then enter the bathroom and it stays there.
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Add actions to your hotspots: Hotspot Actionlist plugin: http://www.kolor.com/forum/viewtopic.php?f=40&t=35829

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Re: Hotspot going from the right panorama to the wrong panor

by Omni VR » Fri Feb 24, 2017 11:49 am

Thank you for your response.

Do you mean I should not activate the autotour at all when I build this tour? Or first make the complete tour and add all the hotspots and afterwards activate the option autotour? Or not de-activate the autotour when I use the tour online?

I do want the autotour function activated in my tours and most of the time I don't have a problem with it, just sometimes with a single hotspot.
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Re: Hotspot going from the right panorama to the wrong panor

by Destiny » Fri Feb 24, 2017 2:26 pm

You can have auto tour.. that is set by you and the paos loaded in the tour sequence.. With hotspots, check as I have suggested...

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Re: Hotspot going from the right panorama to the wrong panor

by 360-compunics-com-ni » Fri Feb 24, 2017 4:05 pm

I think the hotspot actions are probably ok, because the effect does not occur whithout the autotour enabled.
There is a Spotrange-plugin-action, so maybe that interferes with the tour animation, would check that first.
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Add actions to your hotspots: Hotspot Actionlist plugin: http://www.kolor.com/forum/viewtopic.php?f=40&t=35829

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Re: Hotspot going from the right panorama to the wrong panor

by Annis » Mon Feb 27, 2017 4:03 pm

Hello,

I can confirm the issue only happens when you have autotour on, it seems that the tour is misinterpreting your transition as the end of the autotour for that scene and as such moves to the next in the tour order.

Two things:
1) Could you PM me your .kpt file? We were unable to reproduce the issue
2) If you remove the transition for that spot (just as a test) does the issue still occur?

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Re: Hotspot going from the right panorama to the wrong panor

by bdd » Wed Mar 01, 2017 3:38 pm

Hello,

The issue comes from the spot custom view position in the scene.
It's more than 90° left of the default view scene.

During the rotation, we compute the remaining angle before loading the new scene.
In this particular case, something "strange" (let say buggy) happens around -90° .
Before "-90°" krpano gives us negative values "-92°, -91°", but after "-90°" krpano gives us some positiove values "271°, 272°, etc..."
So our computed remaining angle is suddenly very low, and we reached the 0 one, when arriving to the default view of the scene, at the end of the transition you set.

So What you can do in this particular case, is to remove the transition on the spot that leads to this scene.
You do not need to remove the transition on the spot style, you can do it on this single instance of spot.

Gérald

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Re: Hotspot going from the right panorama to the wrong panor

by Omni VR » Thu Mar 02, 2017 2:47 pm

Hello Gérald,

Thank you for this advice. This works. With the transition in goes wrong, without the transition there is no problem.

Simone
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