Polygon hotspot not work with iPhone 6 when scanning QR Code  

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gcg1992
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Polygon hotspot not work with iPhone 6 when scanning QR Code

by gcg1992 » Tue Aug 30, 2016 8:42 am

Hi, I've got a technical problem here to ask... When I finished building the vtour with ptp and threw the file folder into Krpano Testing Server for an offline test, everything was ok on firefox browser. But then I generated a QR code with firefox and tried to view the tour on my iPhone 6 by scanning the QR code (I used wechat), I could not open polygon hotspot which I defined as 'display a picture'. The image just did not show up and the tour automatically closed. The rest of the tour was displayed with no problem (I did the test at home using the same wifi). Same problem happened when I scanned the QR code on my iPad, but not on Android phones. Why??

I do not know if it is a bug or not, hopefully it isn't but I really cannot figure out the solution. Can anyone help?

Chenguang

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Annis
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Re: Polygon hotspot not work with iPhone 6 when scanning QR

by Annis » Fri Sep 02, 2016 8:22 am

I'm not sure I understand.

Is the tour online?
What's the URL?
What's the QR code so that we can test?

Does it work if you dont access the tour from the QR code?


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