gyroscope not working on iphone?  

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Michael H
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gyroscope not working on iphone?

by Michael H » Sun Dec 20, 2015 9:24 pm

Hi
I just created a tour www.blumenlandjasmin.de and it works all good on the ipad and computer, but NOT on the iphone? the gyroscope is not working, and when I turn the phone from top to the side, the content is not resized either?

cheers
michael

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bdd
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Re: gyroscope not working on iphone?

by bdd » Mon Dec 21, 2015 8:45 am

On which iPhone with which iOS version are you testing this tour ?

I checked with an iPhone 5, and there, the gyro is working.

Gérald

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Michael H
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Re: gyroscope not working on iphone?

by Michael H » Mon Dec 21, 2015 10:01 am

Ok then maybe it is because I just updated it? i have an iphone 5 too.
The next thing, what people with androids just wrote to me is, that there are with boxes over the image galleries?

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Re: gyroscope not working on iphone?

by Michael H » Mon Dec 21, 2015 10:07 am

here is a screenshot. I do not have this on my iphone however. And I just double checked as well, other tours work normal on my iphone, just this one has issues.

2015-12-21 10.03.08.jpg

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benji33
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Re: gyroscope not working on iphone?

by benji33 » Mon Dec 21, 2015 3:20 pm

What happens if you go directly to the tour url which is http://www.creative-vr.com/case-studies ... asmin.html on the devices ?
The frame integration can be an issue into the API usages.
So seems linked to the <frame> integration. Try with <iframe>.
Benjamin

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Re: gyroscope not working on iphone?

by Michael H » Mon Dec 21, 2015 8:23 pm

benji33 wrote:What happens if you go directly to the tour url which is http://www.creative-vr.com/case-studies ... asmin.html on the devices ?
The frame integration can be an issue into the API usages.
So seems linked to the <frame> integration. Try with <iframe>.


it works good on my iphone with the direct link, I have to check with friends who have andriod, if the same issue appears with the white box there or not.

But I made a direct link to the tour from the blumenlandjasmin.de, so no iframe or frame what so ever.
Could you please elaborate what you want me to do now? where shall I put the 'iframe' now?

and for some reason the VR button does not work either.

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Re: gyroscope not working on iphone?

by Michael H » Fri Jan 22, 2016 1:13 am

benji33 wrote:What happens if you go directly to the tour url which is http://www.creative-vr.com/case-studies ... asmin.html on the devices ?
The frame integration can be an issue into the API usages.
So seems linked to the <frame> integration. Try with <iframe>.


Hi Benji
I have investigated some more and it seems that it might be, because I masked the domain, is that possible? I have bought the domain via godaddy and then said that it should be forwarded to my direct link as the content is on my ftp space. so there is no iframe etc from my side, only the masking as i dont want the entire creative-vr link as soon as you go on www.blumenlandjasmin.de
Do you have any solution to this?

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Re: gyroscope not working on iphone?

by benji33 » Fri Jan 22, 2016 9:54 am

With http://www.blumenlandjasmin.de url the tour is added into a <frameset>.
In this case the iPhone and Apple iOS can have issue due the frame and the domain name because for the browser, the url and the tour are on different domains and Apple has huge limitations on cross domains access from iframe.
You can confirm that there is no issue on direct access ?
Benjamin

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Michael H
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Re: gyroscope not working on iphone?

by Michael H » Fri Jan 22, 2016 4:22 pm

benji33 wrote:With http://www.blumenlandjasmin.de url the tour is added into a <frameset>.
In this case the iPhone and Apple iOS can have issue due the frame and the domain name because for the browser, the url and the tour are on different domains and Apple has huge limitations on cross domains access from iframe.
You can confirm that there is no issue on direct access ?


Direct access has no issue, that is the weird thing. Now even the menu bar at the bottom is gone with the masked link... arg

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Re: gyroscope not working on iphone?

by benji33 » Mon Jan 25, 2016 10:44 am

So it's an iOS issue with the cross origin (different domains) due to the iframe.
Benjamin


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