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Sound not working automaticaly on mobile

PostPosted: Thu Nov 12, 2015 1:43 pm
by Xander Berkenhagen
Hi,

I added a soundfile to a pano.
On the desktop the soundfile starts as expected. But on my iphone it does not start. Only when I disable and then enable the sound in the tour menu...

This is in 2.3 on mac.

Regards,

Xander

Re: Sound not working automaticaly on mobile

PostPosted: Thu Nov 12, 2015 2:03 pm
by Annis
As with many elements of a tour that autostart, on a mobile they require a user action to start, if only just pressing on the pano.
http://www.kolor.com/wiki-en/action/vie ... n_a_mobile

Does the sound not start at all when interacting with the tour, outside of switching the sound on and off?

Re: Sound not working automaticaly on mobile

PostPosted: Thu Nov 12, 2015 3:08 pm
by Xander Berkenhagen
Nope it does not start at all. Only when using the mute button...

Re: Sound not working automaticaly on mobile

PostPosted: Thu Nov 12, 2015 7:46 pm
by Cliquetsy
Do you have a link to your tour you can share?

Re: Sound not working automaticaly on mobile  [SOLVED]

PostPosted: Fri Nov 13, 2015 11:08 pm
by Xander Berkenhagen
I just got it to work...
I removed the sound, and put it back in.