Floormap not visable with Chrome  

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fotorondleiding
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Floormap not visable with Chrome

by fotorondleiding » Thu Sep 11, 2014 12:03 am

Hi All,

This is my first post in the forum, I had mail conversation with Annis, but he asked me to post my problems here.
I have made a tour with PTP 2.2 : http://www.fotorondleiding.nl/amelsv6/amelsv3.html the problem is that the floormap is not visable in Chrome.
In IE, Safari and Firefox there is no problem with the floormap, only in Chrome you can see only the hotspots.
I have cheked the forum and I can see there are several problems with Chrome, is this another?
Is there a solution for this problem?

Regards,

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mediavets
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Re: Floormap not visable with Chrome

by mediavets » Thu Sep 11, 2014 12:25 am

Strange..

It works fine in Chrome on my Nexus 7 tablet, but not when viewing with Chrome on Windows 7 Pro 64-bit.
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benji33
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Re: Floormap not visable with Chrome

by benji33 » Thu Sep 11, 2014 8:38 am

Since Chrome 37 release a rule has been added and one of the CSS rule hide the interface. it's a Chrome 37 update issue.
Next release will patch this problem.

In attachment there is the new kolorArea.css file to replace the old one into YOURTOURdata/graphics/KolorArea directory.
Same for the kolorBox.css file used for Viewers plugins to put into YOURTOURdata/graphics/KolorBox directory.

You can also apply these files to the Panotour internal files to force the change on all the futur builds.
1. Open Panotour
2. Edit > Open templates system directory
3. Go to tools
4. Go to KolorArea and replace kolorArea.css file
5. Go to KolorBox and replace kolorBox.css file
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new_css_files.zip
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Benjamin

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fotorondleiding
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Re: Floormap not visable with Chrome

by fotorondleiding » Thu Sep 11, 2014 1:45 pm

Thanks Mediavets for your reply.

Hi Benjamin,

Thank you very much it works on Chrome now, only the first time I forgot to build the tour again, but after build the tour again it works.
I have noticed another bug in Firefox, no problem with Floorplan that works fine, but after viewing the tour when you go fullscreen it crashes.
http://www.fotorondleiding.nl/amelsv9/amelsv3.html (tour with new files you have sended to me)

I have checked also the version http://www.fotorondleiding.nl/amelsv7/amelsv3.html and Firefox has the same problem.

Regards, Jaap

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benji33
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Re: Floormap not visable with Chrome

by benji33 » Fri Sep 12, 2014 4:11 pm

Which Firefox version + OS please ?
No crash for me on Win7 64b + Firefox 32.
Benjamin

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fotorondleiding
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Re: Floormap not visable with Chrome

by fotorondleiding » Sat Sep 13, 2014 4:14 pm

Sorry Benjamin, I have uploaded the latest version of Firefox on my windows 7 PC and it works fine now.
http://www.fotorondleiding.nl/amelsv9/amelsv3.html

Regards, Jaap

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Re: Floormap not visable with Chrome

by NachoNick » Fri Sep 26, 2014 4:42 am

The floor plan box and map box don't show up in Mac versions of Chrome 37.0.2062.124 for Mac and Opera 24.0.1558.61 and my machine is running Mac OS X 10.8.5. The tooltip on the control bar does change to suggest that box has been opened and then hidden but the box itself doesn't show up. Nor does any of the other windows such as web site box, video box, pdf box etc. I can change all the parameters for the boxes such as size, background colour, border size and corner radius size etc but the boxes just don't display. I have also tested my tour in Windows browsers and none of the boxes display in any of the browsers - IE, Firefox, Opera or Chrome.

I have installed the updated patch CSS file to both the PTP files and in my exported files as outlined above, but it doesn't fix the issue for me. This basically renders my use of PTP useless for building my tours until this issue is fixed. Any ideas on how to fix this issue for me? When will this issue be fixed in PTP?

Nick.

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benji33
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Re: Floormap not visable with Chrome

by benji33 » Fri Sep 26, 2014 11:06 am

Is it possible to have the tour url for test ?
Accessed via PTP "view last built tour button" or a webserver ?
If accessed for a file:\\ url the HTML5 plugins can be masked.
Benjamin

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Re: Floormap not visable with Chrome

by NachoNick » Fri Sep 26, 2014 1:17 pm

Ok well don't I look silly...all works now that I have uploaded the tour to the web and viewed online.

Thanks,
Nick.


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