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 Post subject: Can´t Open Tour
PostPosted: Mon Aug 04, 2014 10:15 pm 
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Joined: Fri May 03, 2013 1:52 am
Posts: 81
I can open my tour within the software, but not after ulpoaded into the web and also can´t be opened using Panotour Viewer ( I am attaching the error).

Also the strange thing is that the File Manager is telling me that I have 11 missing files, but how do I know which ones are they since they are not in the list. I went through all my pics, panos, files and couldn't find 11 files... what could me wrong?

Thanks anticipated

Roberto


Attachments:
KolorError2.jpg
KolorError2.jpg [ 161.83 KiB | Viewed 104 times ]
KolorError.jpg
KolorError.jpg [ 172.1 KiB | Viewed 104 times ]
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 Post subject: Re: Can´t Open Tour
PostPosted: Mon Aug 04, 2014 10:22 pm 
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Joined: Wed Nov 14, 2007 2:12 pm
Posts: 13959
Location: Isleham, Cambridgeshire, UK.
rruiz wrote:
I can open my tour within the software, but not after ulpoaded into the web and also can´t be opened using Panotour Viewer ( I am attaching the error).

Also the strange thing is that the File Manager is telling me that I have 11 missing files, but how do I know which ones are they since they are not in the list. I went through all my pics, panos, files and couldn't find 11 files... what could me wrong?

Thanks anticipated

Roberto


Did you trying building the tour to a new destination folder so you get a complete fresh buiild?

Do you have any accented or otherwise special characters in file and folder names?


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 Post subject: Re: Can´t Open Tour
PostPosted: Tue Aug 05, 2014 1:23 am 
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Joined: Fri May 03, 2013 1:52 am
Posts: 81
Created a new folder and same as described before

Regards


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 Post subject: Re: Can´t Open Tour
PostPosted: Tue Aug 05, 2014 9:38 pm 
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Joined: Fri May 03, 2013 1:52 am
Posts: 81
rruiz wrote:
Created a new folder and same as described before

Regards


What I finally did was to create a new tour with the same files in another folder. The other tour was deleted to avoid any dummy links...

Regards


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 Post subject: Re: Can´t Open Tour
PostPosted: Tue Aug 12, 2014 10:31 am 
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Joined: Tue Apr 09, 2013 10:59 am
Posts: 2269
Location: France
Does it solve the problem ?
Yes it seems that some files are not reachable into your first post.

_________________
Benjamin
http://www.kolor.com


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 Post subject: Re: Can´t Open Tour
PostPosted: Tue Aug 12, 2014 7:10 pm 
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Joined: Fri May 03, 2013 1:52 am
Posts: 81
Yes thanks. I re-did the project. Thanks for asking


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