Can´t Open Tour  

This forum is fully dedicated to Panotour / Panotour Pro bug reports as well as feature discussion.
no avatar
rruiz
Member
 
Posts: 81
Joined: Fri May 03, 2013 1:52 am

Can´t Open Tour

by rruiz » Mon Aug 04, 2014 10:15 pm

I can open my tour within the software, but not after ulpoaded into the web and also can´t be opened using Panotour Viewer ( I am attaching the error).

Also the strange thing is that the File Manager is telling me that I have 11 missing files, but how do I know which ones are they since they are not in the list. I went through all my pics, panos, files and couldn't find 11 files... what could me wrong?

Thanks anticipated

Roberto
Attachments
KolorError2.jpg
KolorError.jpg

no avatar
mediavets
Moderator
 
Posts: 14161
Joined: Wed Nov 14, 2007 2:12 pm
Location: Isleham, Cambridgeshire, UK.

Re: Can´t Open Tour

by mediavets » Mon Aug 04, 2014 10:22 pm

rruiz wrote:I can open my tour within the software, but not after ulpoaded into the web and also can´t be opened using Panotour Viewer ( I am attaching the error).

Also the strange thing is that the File Manager is telling me that I have 11 missing files, but how do I know which ones are they since they are not in the list. I went through all my pics, panos, files and couldn't find 11 files... what could me wrong?

Thanks anticipated

Roberto


Did you trying building the tour to a new destination folder so you get a complete fresh buiild?

Do you have any accented or otherwise special characters in file and folder names?

no avatar
rruiz
Member
 
Posts: 81
Joined: Fri May 03, 2013 1:52 am

Re: Can´t Open Tour

by rruiz » Tue Aug 05, 2014 1:23 am

Created a new folder and same as described before

Regards

no avatar
rruiz
Member
 
Posts: 81
Joined: Fri May 03, 2013 1:52 am

Re: Can´t Open Tour

by rruiz » Tue Aug 05, 2014 9:38 pm

rruiz wrote:Created a new folder and same as described before

Regards


What I finally did was to create a new tour with the same files in another folder. The other tour was deleted to avoid any dummy links...

Regards

User avatar
benji33
Kolor Team
 
Posts: 2768
Joined: Tue Apr 09, 2013 10:59 am
Location: France

Re: Can´t Open Tour

by benji33 » Tue Aug 12, 2014 10:31 am

Does it solve the problem ?
Yes it seems that some files are not reachable into your first post.

no avatar
rruiz
Member
 
Posts: 81
Joined: Fri May 03, 2013 1:52 am

Re: Can´t Open Tour

by rruiz » Tue Aug 12, 2014 7:10 pm

Yes thanks. I re-did the project. Thanks for asking


Return to Panotour bugs & discussion

Who is online

Users browsing this forum: No registered users and 2 guests