Black stripes LivePano on tablet and Ipad  

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flyeye
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Black stripes LivePano on tablet and Ipad

by flyeye » Thu Jul 31, 2014 5:10 pm

Hi,

I have (also) a question/problem with LIVEPano. Every time I've made a production the LIVE video plays well as I view it on a “normal” computer/laptop. By viewing that same tour on a tablet or Ipad I see black stripes at the top and bottom of the video. I see that also in works created by others. I assume that this phenomenon is known but I am not sure there is given a solution/response in the past. Thanks in advance.

Greetings,
Henk

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benji33
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Re: Black stripes LivePano on tablet and Ipad

by benji33 » Mon Aug 11, 2014 2:21 pm

Sorry for delay.
Yes this problem is known and it's due to transformations of a video object into the HTML5 player. As soon as the issue will be patched it will be applied into Panotour.

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flyeye
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Re: Black stripes LivePano on tablet and Ipad

by flyeye » Sat Aug 23, 2014 5:37 pm

Thanks for you replay. Looking forward for a nice solution :)

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osamaaf
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Re: Black stripes LivePano on tablet and Ipad

by osamaaf » Sat Sep 13, 2014 7:31 am

I found a solution to this problem. Open the html file using any editor and add the following code before "</body>":

Code: Select all
<style>
video {background: none !important;}
</style>


Whenever you re-build the the tour using Panotour, the above procedure need to be repeated.

@Kolor please at least add this CSS style tag temporary or give us a nice solution. Our clients do not understand these things. They just need the best results.

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benji33
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Re: Black stripes LivePano on tablet and Ipad

by benji33 » Mon Sep 15, 2014 7:53 am

Yes it's one of the solutions, but for all videos not only livepanos. With this trick, the video size will be a little different in flash and html5 players.
Probably the best way to solve the problem quickly ! Thanks osamaaf.

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flyeye
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Re: Black stripes LivePano on tablet and Ipad

by flyeye » Mon Sep 15, 2014 7:48 pm

Hello,
unfortunately it does not give me a better picture then before. The black stripes are still there.

Regards,
Henk

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benji33
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Re: Black stripes LivePano on tablet and Ipad

by benji33 » Mon Sep 22, 2014 3:27 pm

Ok once again Apple iOS make the video element in hardware treatment and CSS can't apply modifications on it.

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Sean King
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Re: Black stripes LivePano on tablet and Ipad

by Sean King » Sat Oct 25, 2014 4:57 pm

Is there any update on this bug?
I am also having this problem and waiting for a solution.

benji33 wrote:As soon as the issue will be patched it will be applied into Panotour.


@benji33 who is making the patch? Is it krpano, apple or kolor?

Do we have an eta on the patch and the update to Panotour?

Regards

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benji33
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Re: Black stripes LivePano on tablet and Ipad

by benji33 » Mon Oct 27, 2014 10:28 am

When applied release changelog will show this information.
With the 1.18 player on 2.3 final version perhaps this will be solved.


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