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 Post subject: Crash when saving
PostPosted: Mon Jul 28, 2014 9:21 am 
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Joined: Mon Jan 23, 2012 10:01 am
Posts: 84
Hi,

Today I had a huge issue in one of my clients project... Indeed when saving the file PTP 2.1 crashed and then my .ptp was only 0octet and was not able to open any of my project...
Anyone had this issue ? I am worried now about bigger projects if that happens again...


note : I am using Marvericks on an IMAC


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 Post subject: Re: Crash when saving
PostPosted: Mon Jul 28, 2014 1:57 pm 
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Joined: Tue Jan 18, 2011 4:05 pm
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charal3 wrote:
Hi,

Today I had a huge issue in one of my clients project... Indeed when saving the file PTP 2.1 crashed and then my .ptp was only 0octet and was not able to open any of my project...
Anyone had this issue ? I am worried now about bigger projects if that happens again...


note : I am using Marvericks on an IMAC


I did not find any crash report with your email.
Did you upload one ?

Did you try to save the project while it was building ? (Just a question, because you should not be able to do it)

Gérald

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 Post subject: Re: Crash when saving
PostPosted: Thu Jul 31, 2014 5:47 pm 
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Joined: Fri Apr 04, 2014 12:26 am
Posts: 12
Did it crash while you were saving and now the file size shows as 0kb and opens as a new project without any of your data? Because that happened to me, twice, and I was told there is no way to recover it. Time to start rebuilding.


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 Post subject: Re: Crash when saving
PostPosted: Fri Aug 01, 2014 8:39 am 
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Joined: Mon Jan 23, 2012 10:01 am
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JKatz wrote:
Did it crash while you were saving and now the file size shows as 0kb and opens as a new project without any of your data? Because that happened to me, twice, and I was told there is no way to recover it. Time to start rebuilding.

That's exactly what happened to me... that's very annoying especially my project was 99.9% done


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 Post subject: Re: Crash when saving
PostPosted: Tue Aug 05, 2014 2:37 pm 
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Joined: Tue Apr 09, 2013 10:59 am
Posts: 2559
Location: France
I add a report for this problem.

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 Post subject: Re: Crash when saving
PostPosted: Wed Aug 06, 2014 12:28 am 
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Joined: Fri Apr 04, 2014 12:26 am
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Big surprise that this happened to me...again! This is the third time. I hit build, the build progress bar appeared in the lower right and then disappeared. I figured this meant it had built, so I hit save, and the program crashed. I was able to submit a crash report this time, but I am really not happy to rebuild yet another project that disappeared.


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