Sound File Bug PTP v 2.1  

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BrianLR
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Sound File Bug PTP v 2.1

by BrianLR » Fri May 23, 2014 3:36 pm

I want to remove some Background Sound on two panos but the file name does not appear in the Background sound file window. If I delete the files from the sound folder in PTP I get an error message on running the tour. If I rebuild the tour the files are back in the folder again. How can I get rid of the sound?

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bdd
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Re: Sound File Bug PTP v 2.1

by bdd » Fri May 23, 2014 3:49 pm

BrianLR wrote:I want to remove some Background Sound on two panos but the file name does not appear in the Background sound file window. If I delete the files from the sound folder in PTP I get an error message on running the tour. If I rebuild the tour the files are back in the folder again. How can I get rid of the sound?


Then, retype something, whatever, in the sound field in the panorama properties
Unselect the pano.
Reselect the pano.
Empty the field.
Rebuild

Gérald

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BrianLR
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Re: Sound File Bug PTP v 2.1

by BrianLR » Fri May 23, 2014 5:35 pm

Gérald,

I tried that it worked briefly as long as the new text was in the field, but once I closed and reopened the Tour file it reported that the text (file) was not available and then the problem returned. When I tried adding another true audio file, the old and the new file played together, then I deleted the new file and the old one played again.

Then I found that I had a sound hotspot on the pano and deleted that, and all is OK.

Thanks,

Brian


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