Image-stitching and virtual tour solutions My account Updates
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PostPosted: Tue Apr 01, 2014 10:11 am 
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Joined: Fri Oct 18, 2013 5:57 pm
Posts: 52
Is anybody else encountering this problem?

It also happens on:
a) trying to change the Point Spot to another style, and
b) saving and closing the project

I've uploaded multiple crash reports over the past couple of days.

----
PTP2.0.1 64bit on MacOSX 10.9.2


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PostPosted: Tue Apr 01, 2014 5:54 pm 
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Posts: 52
I think I might have isolated the cause of the crash. It is happening when I use a custom template last modified in Jan/Feb 2014 (possibly before the 2.0.1 update). Important to note that at the time it was working perfectly.

So, these are the settings for the custom Point Spot:

Attachment:
Screen Shot 2014-04-01 at 17.38.54.png
Screen Shot 2014-04-01 at 17.38.54.png [ 64.19 KiB | Viewed 169 times ]


If I remove the <Hide Tour Info> and <Stop Tour Sounds> actions, then PTP doesn't seem to crash.

The only problem is that I need these actions, and as I said earlier, they were working perfectly ok a couple of months ago. I had a tour made up of 18 panos, each with 2 or 3 of these Point Spots, and was having no problems deleting spots or closing the project. Could it be that this issue was introduced with the 2.0.1 update?

Kolor, could you look into this, please? Thanks.


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PostPosted: Tue Apr 01, 2014 6:38 pm 
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Joined: Wed Nov 14, 2007 2:12 pm
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Location: Isleham, Cambridgeshire, UK.
gadonz wrote:
I think I might have isolated the cause of the crash. It is happening when I use a custom template last modified in Jan/Feb 2014 (possibly before the 2.0.1 update). Important to note that at the time it was working perfectly.



I seem to recall that someone else had this problem too.


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PostPosted: Sat Apr 05, 2014 7:54 pm 
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Kolor, should we go back to PTP2.0.0 until a solution is found?

This problem seems to be related to these other posts:
- Crash upon "close project" (posted by desert guy on Fri Mar 14, 2014 8:05 pm)
- Crash on project switching (posted by anaka on Wed Mar 19, 2014 3:26 pm)


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PostPosted: Tue Apr 08, 2014 9:52 am 
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Joined: Tue Apr 09, 2013 10:59 am
Posts: 2303
Location: France
Link for downloads : http://download.kolor.com/ptp/stable/history

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Benjamin
http://www.kolor.com


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