When posting, make sure that you provide as much precise information as possible: -Your computer specs -Which version of the software you are using -How many images, what file format -What plugins you are using -Are there any 3rd party plugins in Panotour or your project? Which ones? -When does the crash/problem occur exactly? -Can you recreate the problem? (If you can, what is your precise workflow) -Is the same using a different project? If not, what's the difference between the two? -Screenshots, we love those -If the software crashed, were you prompted to send us a crash report? -etc..